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Director of Campaign Services

VirtualVocations
Florissant, Missouri, United States
Full-time

A company is looking for a Director of Campaign Services to enhance its value proposition through optimized messaging solutions.

Key ResponsibilitiesBuild and maintain a comprehensive library of messaging templates for Accounts Receivable Management (ARM) and Lending clientsCollaborate with teams to develop training programs that empower the Customer Success Management (CSM) teamLead the evaluation and implementation of a Customer Success platform to enhance customer engagement and retentionRequired QualificationsBachelor's degree in Marketing, Communications, Business, or a related field7+ years of experience in campaign services, customer success, or a related role within the technology or telecommunications industryProven track record in developing messaging strategies that drive customer engagementExperience in selecting and implementing Customer Success platforms (e.

g., Gainsight, ChurnZero)Experience in the financial services industry, particularly in ARM or Lending, is preferred

13 hours ago
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