Patient Care Coordinator

COMPANY DESCRIPTION

Unio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western United States.

UHP partners with leading physician practices, creating a cohesive, quality-oriented clinical culture and facilitating best practice sharing across the platform.

Our affiliated practices gain access to a broader suite of services, providing a meaningful benefit to both physicians and patients.

UHP's best-in-class clinical program covers three sub-specialties (urology, gastroenterology, and radiation oncology) and offers numerous ancillary services, including pathology lab, in-office dispensing, and chronic care management.

We are led by a highly accomplished management team and provide a full suite of management services to its affiliated practices.

UHP is currently affiliated with 182 providers consisting of 119 physicians and 63 advanced practice providers operating out of 54 locations across Southern, Central, and Northern California.

POSITION SUMMARY

As a Patient Care Coordinator, you will be part of a team that strives to uphold Unio Health Partners' mission of providing the highest level of care.

You will be responsible for scheduling appointments, obtaining prior authorizations for procedures, and for providing exceptional customer service.

This position goes above and beyond for our patients to take the stress out of each doctor's visit.

What you will be doing

Checks in and registers patients arriving for their appointments and obtains registration forms, reviewing for completeness and verifying insurance cards.

This may include patient check-out at the end of the visit ensuring that the process is complete.

• Maintaining appropriate facility records; ordering, sorting, storing supplies; restocking exam / procedure rooms; filing and scanning.
• Answer numerous phone calls while checking in / outpatients
• Work with a variety of different insurance companies to confirm eligibility and obtain authorizations
• Coordinate patient and physician appointments and maintains scheduling system so records are accurate and complete.

What you will bring to the team

• Minimum one year of recent experience working in a medical facility preferably with front office experience
• Knowledge of medical terminology and familiarity with patient privacy rules
• Experience working with insurance eligibility and authorizations
• Experience with computer-based practice management, electronic medical records, and Microsoft Suite
• Bilingual-Spanish and English

What we can offer you

• Competitive Salary and Health Benefits (Medical, Dental, Vision)
• Generous time off (start accruing on your first day - no waiting period)
• Paid Holidays
• 401(k)
• Company Discounts
• Collaborative work environment - we want our employees to have a say in how we run our office
• Employee Recognition - we encourage employee recognition through our GEMS program

Please note that actual pay will be determined based on the relevant experience and internal equity within the pay range.