Job Title : Entry Level Customer Service Assistant
Location : Detroit, MI
Company : Conxusime
Job Summary :
Conxusime is seeking a motivated and detail-oriented Entry Level Customer Service Rep to join our team in Detroit, MI. This role involves assisting customers with inquiries, providing product information, and supporting daily customer service operations.
Key Responsibilities :
- Respond to customer inquiries via phone, email, or chat.
- Assist with order processing and tracking.
- Maintain accurate customer records.
- Support the customer service team with administrative tasks.
- High school diploma or equivalent.
- Strong problem-solving and communication skills.
- Ability to multitask in a fast-paced environment.
- Proficient in basic computer skills and software applications.
- Demonstrated problem-solving abilities and attention to detail.
- A positive attitude and a customer-centric mindset.
Benefits :
- Health, dental, and vision insurance.
- Paid time off (PTO) and holidays.
- 401(k) plan with company matching.
- Opportunities for career advancement.
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