Payment Service Center Representative

Description

This position is responsible for effective operational service in performing functions within both ACH and Wire Security.

ACH responsibilities include performing daily tasks related to ACH exceptions and returns, balancing and maintenance.

Wire Security is responsible for wire access setup for internal and external customers and maintaining client documentation related to wire access and controls.

Job duties are to be performed with moderate supervision and require attention to detail with a high degree of accuracy. Ability to prioritize tasks using good judgement and decision making in a team environment where tasks and assignments change to meet deadlines.

Schedule : Monday thru Friday, Dayshift hours. Regular, reliable attendance required.

Location : 176 S Post Street, Spokane, WA 99201, not a remote eligible role.

We are looking for the following :

• Successful work experience requiring a high level of accuracy and attention to detail in a deadline-oriented environment.
• PC proficiency with Microsoft Office Suite and other software systems or related applications.
• Effective verbal communication skills to resolve questions tactfully and to meet customer service expectations.
• Ability to prioritize tasks in changing environment.
• Ability to read PC screens, operate keyboards efficiently entering words or numbers for brief to extended periods of time.

Pay Range :

Payment Servicing Rep I / II : $16.82 to $25.23

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

What Our Culture Can Offer You :

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work / Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.