Talent.com
Desktop Support

Desktop Support

TEKsystemsEagan, Minnesota, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

TEKsystems currently has a Desktop Support opportunity with a Healthcare company in Eagan, MN. This position will sit 100% on-site in Eagan, MN and start as a contract. Looking for someone that has hands-on desktop support experience working with end users face to face. Feel free to apply to learn more.

  • Description

Responsible for performing desktop support services and moves / adds / changes as requested by employees and certain customers. Includes installation, configuration, troubleshooting, and problem resolution for technical issues related to workstation hardware, software, and connectivity. Performance is expected to meet departmental goals.

Your Responsibilities

  • Prioritize incoming service requests to provide or restore business functionality within service level requirements.
  • Load and configure specified software such as operating systems, productivity applications and specialty applications.
  • Provide Level 3 support for hardware and software including : Diagnostics of system hardware, software and operator problems.
  • Resolve the problems or transfer to appropriate support group for resolution.
  • Document problem resolution and close incidents in problem tracking system. Such item include : Physical desktop configurations Virtual Desktops and applications Remote Teleworkers / Thin Client Macintosh hardware and software Blackberry handhelds.
  • Perform Executive support and assist in Executive presentations involving desktop setup, use of PowerPoint and other media-based tools, projectors, etc.
  • Perform printer support for network-connected printers within the Desktop OS, multifunctional printing / copying devices and escalate critical performance issues to the appropriate support teams.
  • Documenting resolution information in the Knowledge Base and Distributing new knowledge with team members.
  • Document procedures and identify opportunities for continuous improvement.
  • Work with Desktop Engineering and IT Security to facilitate the support and deployment of standard software packages, desktop deployment, and to help enforce new security standards and policies across the enterprise.
  • Performs maintenance, disposal (life cycle support) of PC workstation Hardware / Software / Peripherals.
  • Gather asset-tracking information for each repair / request transaction.
  • Help ensure accuracy of asset database via timely change entry and periodic cycle count activity.
  • Install and coordinate the move of desktops, laptops and printers.
  • Collect unneeded workstation equipment and mobile assets for redeployment. participates in projects concerning corporate assets including cascading, moving and decommissioning equipment.
  • Local and regional travel to provide technical services to remote offices, including district offices, clinics to Provide technical support and hardware / software deployment to remote offices, including district offices and clinics.
  • Creating and delivering bi weekly reports to the Desktop Support / Convergence Manager.
  • Assists with any additional duties assigned by management.
  • Required Skills and Experience

  • Associate / Technical degree in computer science or similar topic, or certifications relating to support areas and 3 years of experience providing desktop support services at a large corporate business, OR 5 years of experience in providing desktop support services at a large corporate business in lieu of a degree.
  • Breadth of cross-environment understanding and experience.
  • Good working knowledge of workstation hardware and software including operating systems, desktop applications and networking systems.
  • Excellent customer service skills.
  • Demonstrated ability to interpret and resolve problems in a timely manner.
  • Demonstrated ability to learn new concepts quickly due to the rapidly deployed changes and to the complexity of the computing environment.
  • May require study outside of normal business hours.
  • Ability to lift heavy computer equipment (up to 50 pounds).
  • Good verbal and written communication skills.
  • Good time management and organization skills.
  • Ability to travel (minimal 5-10%).
  • Some after hours work is expected for enterprise changes and desktop implementations.
  • Preferred Skills and Experience

  • A+ Certification and Macintosh experience preferred.
  • Pay and Benefits
  • The pay range for this position is $20.00 - $24.52 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type
  • This is a fully onsite position in Eagan,MN.

  • Application Deadline
  • This position is anticipated to close on Sep 30, 2025.

    h4>

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    serp_jobs.job_alerts.create_a_job

    Desktop Support • Eagan, Minnesota, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Support Coordinator - Full-Time

    Support Coordinator - Full-Time

    Rudolph Community and CareShakopee, MN, United States
    serp_jobs.job_card.full_time
    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults.We are a growing company, with plans to expand our services in the south metro in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Direct Support Professional - Awake Overnights

    Direct Support Professional - Awake Overnights

    Stepping OutHastings, MN, US
    serp_jobs.job_card.full_time +1
    Come work at Stepping Out and make a difference!.We are a 245D licensed program which provides services to individuals with Prader-Willi Syndrome. We operate 4 person group homes, all in Hastings, M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Support Coordinator - Full-Time

    Support Coordinator - Full-Time

    Pinnacle Services, Inc.Chaska, MN, United States
    serp_jobs.job_card.full_time +1
    Full Time and Part Time shifts available.Pinnacle Services is seeking dedicated, caring individuals to join our team as.Direct Support Professionals at our Chaska locations.Our Direct Support Profe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    DSP (Direct Support Provider) - Full-Time

    DSP (Direct Support Provider) - Full-Time

    Rudolph Community and CareShakopee, MN, United States
    serp_jobs.job_card.full_time
    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults.We are a growing company, with plans to expand our services in the south metro in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    In Home Support Staff

    In Home Support Staff

    Mt Olivet Rolling AcresChaska, MN, US
    serp_jobs.job_card.full_time
    The In Home Support Staff offer care, guidance, and supervision to individuals living independently or with their families who have a diagnosed disability, traumatic brain injury, or mental health ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Direct Support Specialist - Full-Time

    Direct Support Specialist - Full-Time

    Rudolph Community and CareShakopee, MN, United States
    serp_jobs.job_card.full_time
    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults.We are a growing company, with plans to expand our services in the south metro in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Direct Support Professional (DSP) - FT $1000 Bonus

    Direct Support Professional (DSP) - FT $1000 Bonus

    Rudolph Community and CareEagan, MN, United States
    serp_jobs.job_card.full_time
    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults.We are a growing company, with plans to expand our services in the south metro in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDNorthfield, MN, US
    serp_jobs.job_card.full_time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    DSP (Direct Support Provider) - Full-Time

    DSP (Direct Support Provider) - Full-Time

    Pinnacle Services, Inc.Chaska, MN, United States
    serp_jobs.job_card.full_time +1
    Direct Support Professional Lead Description : .Pinnacle Services is seeking a.Direct Support Professional Lead.The Direct Support Professional Lead to assist persons served with developmental disabi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Direct Support Professional (DSP) - James Court

    Direct Support Professional (DSP) - James Court

    Mt Olivet Rolling AcresChaska, MN, US
    serp_jobs.job_card.full_time +1
    Job Summary : .Direct Support Professionals (DSP) assist clients with all the activities of daily living, personal cares, and program implementation. Responsible for the daily w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Direct Support Professional (DSP) - Cottage 1

    Direct Support Professional (DSP) - Cottage 1

    Mt Olivet Rolling AcresVictoria, MN, US
    serp_jobs.job_card.full_time +1
    Job Summary : .Direct Support Professionals (DSP) assist clients with all the activities of daily living, personal cares, and program implementation. Responsible for the daily w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Direct Support Professional Lead- BL Chaska

    Direct Support Professional Lead- BL Chaska

    Pinnacle Services, Inc.Chaska, MN, United States
    serp_jobs.job_card.full_time +1
    Direct Support Professional Lead Description : .Pinnacle Services is seeking a.Direct Support Professional Lead.The Direct Support Professional Lead to assist persons served with developmental disabi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Direct Support Professional (DSP) - Oakwood

    Direct Support Professional (DSP) - Oakwood

    Mt Olivet Rolling AcresChaska, MN, US
    serp_jobs.job_card.full_time +1
    Job Summary : .Direct Support Professionals (DSP) assist clients with all the activities of daily living, personal cares, and program implementation. Responsible for the daily w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Direct Support Professional (DSP) - Cottage 2

    Direct Support Professional (DSP) - Cottage 2

    Mt Olivet Rolling AcresVictoria, MN, US
    serp_jobs.job_card.full_time +1
    Job Summary : .Direct Support Professionals (DSP) assist clients with all the activities of daily living, personal cares, and program implementation. Responsible for the daily w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    In-Home Specialist (Part-Time)

    In-Home Specialist (Part-Time)

    ONE DAY AT A TIME INCShakopee, MN, US
    serp_jobs.job_card.part_time
    We provide in-home support to adults with disabilities across Minnesota.Our person-centered approach helps individuals build independence, confidence, and meaningful livesone day at a time.Were hir...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Direct Support Professional - JH Chaska

    Direct Support Professional - JH Chaska

    Pinnacle Services, Inc.Chaska, MN, United States
    serp_jobs.job_card.full_time +1
    Full Time and Part Time shifts available.Pinnacle Services is seeking dedicated, caring individuals to join our team as.Direct Support Professionals at our Chaska location!.Our Direct Support Profe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    IT Helpdesk Support Specialist

    IT Helpdesk Support Specialist

    Factory Motor Parts CoEagan, Minnesota, United States
    serp_jobs.job_card.full_time
    Respond to user requests via telephone, email, via remote access, and in-person.Diagnose and resolve advanced information technology hardware and software issues. Stay current with technological tre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Client Support Specialist - Full-Time

    Client Support Specialist - Full-Time

    Rudolph Community and CareShakopee, MN, United States
    serp_jobs.job_card.full_time
    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults.We are a growing company, with plans to expand our services in the south metro in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30