The Director of Landscape Operations is responsible for maintaining the Quail Ridge POA landscape and grounds to reflect the ideals and intent of the Quail Ridge membership and management.
This position manages and administers the Landscape Department staff, budget, programs, equipment and facilities and oversees the entire community landscape.
Essential functions
- Manage and coordinate horticultural functions of the community.
- Supervise, instruct and plan activities and projects by staff of 40+ employees.
- Oversees the maintenance of the plantings, trees, lawns, sidewalks, perimeter hedge and green space comprised of nearly 600 acres.
- Manage landscape and horticultural staff members including : supervising, payroll recording, setting departmental procedures and policies consistent with QR POA policies, overseeing daily operations.
- Hiring and termination of personnel is done in cooperation with H.R. Department and company policies.
- Plan, submit, and follow a fiscal budget for operations, personnel, capital and special projects expenditures.
- Plan, design, and carry out landscape plantings and landscape projects coordinated with the POA landscape committee. This includes purchasing materials, coordinating and scheduling with consultants and contractors and reviewing bids for presentation to Landscape Committee and GM.
- Regular evaluations of landscape plantings should be conducted for replanting of permanent and seasonal material to maintain the design intent of the landscape.
- Regular evaluations of arboriculture needs as to general health of trees and safety of the residents are to be made.
- Plan, consult and assist with other staff regarding capital needs.
- Order plant materials and supplies including fertilizer and pesticides to maintain the integrity of the property's landscape.
Develop and coordinate contractor time tables for installations.
- Meet with department staff at regular meetings to exchange information and coordinate activities to maximize capital.
- Write reports, planning documents, and newsletter articles as needed.
- Coordinate horticulture responsibilities for special events.
- Complete accessibility for homeowners requests, concerns and complaints.
- Responsible for monthly work orders and billings to homeowners for plantings, tree work and irrigation projects within defined areas.
- Works with the Human Resources Department concerning all employees discipline, evaluations, onboarding, interviewing, terminations, safety training and other related personnel concerns and procedures.
- Prepare, review, and submit time cards / time records to payroll / HR for department.
- Training of new and existing employees : job function, equipment operation, safety requirements, safety training, guest service standards and departmental information.
- Evaluates daily labor records.
- Schedules and conducts safety and staff meetings.
- Perform any other duties / tasks that is required, assigned, and / or directed by management.
Knowledge Skills and Abilities
- Must understand horticultural practices, landscape maintenance operations and function.
- Landscape maintenance staff management experience.
- Excellent verbal and written communication and interpersonal skills including effective presentation, negotiation and problems solving skills.
- Self-starter, creative, persuasive and goal oriented.
- Exceptional organizational skills.
- Ability to establish and maintain effective working relationships within the department and across departments.
- Ability to work independently and lead staff effectively.
- Ability to work under deadline pressure.
- Ability to communicate effectively to a diverse staff.
- Ability to deal effectively and tactfully with employees, management and members.
- Must be able to recognize and solve problems.
- Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.
Education and experience
Minimum AAS degree in Horticulture or Landscape Management, Bachelor Degree in Plant Science or Landscape is preferred.
Proficiency in all other areas with minimum 5 years' experience in large landscape management may suffice for BS degree.
- Minimum of five years' experience in horticulture and arboriculture practices required.
- Previous Landscape / Laborer experience required.
- Requires knowledge of irrigation and spraying practices.
- Requires basic working knowledge of computer including spreadsheet applications and Microsoft office applications.
- Requires 5 years' experience with supervision / management and training of staff.
- Qualified Applicator's License, or ability to get one within the first year.
- ISA Arborist Certificate, or ability to get one within the first year.
- Valid Florida Driver's License
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