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Medical Assistant I- Medicine Specialties/Neurology

Mass General Brigham
Waltham, Massachusetts, US
Full-time

Medical Assistant I- Medicine Specialties / Neurology-(3299219)

Description

Under the supervision of the Sr. Admin Manager and attending physicians, the medical assistant is responsible for ensuring efficient patient flow through the office;

maintaining neat, clean, and safe patient care areas; maintain medical supplies, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs.

  • Obtains and reviews daily schedules of patients and ensures all appropriate preparations are in place to facilitate efficient patient flow for the day
  • Ensures all patient charts are complete and available for attending provider
  • Confirm correct patient identification using two patient identifiers (full name and DOB)
  • Greets patients in waiting area and escorts them to exam rooms, and prepares them as necessary for appointment (this includes, height, weight, blood pressure, temperature, pulse, O2 and pain assessment)
  • Prepares specimen collection jars and slides used for fine needle aspiration procedures
  • Assists with fine needle aspiration procedures, per physician’s request
  • Perform EKGs, per physician’s request
  • Transmits all daily EKG recordings
  • Maintains all clinical equipment assuring all equipment is in good working order and cleaned after each patient use per office protocol;

promptly reports all problems to Biomedical Engineering and Sr. Administrative Manager

  • Utilizes universal precautions and appropriate infection control practices with all patients and specimens; adheres to hand hygiene
  • Ensure appropriate stocking of all examination rooms with supplies, requisitions and all materials necessary for efficient patient care.
  • Performs designated tasks related to tracking test results and may communicate normal test results to patients as directed by a physician or nurse practitioner
  • Receives patient messages, reviews these with clinical providers per practice protocol and takes action as directed
  • Coordinates prescription renewal requests for signature by providers
  • Mails or faxes patient visit notes as requested by providers
  • Provides back-up support for the front desk staff as needed
  • Promotes patient / customer satisfaction by interacting with patients and coworkers in a professional and courteous manner
  • Other duties as assigned by the Sr. Administrative Manager and / or providers

Qualifications

  • Must be a certified Medical Assistant with 2-3 years of practical experience.
  • Electrocardiography
  • BLS Certified
  • Good communication skills
  • Sound judgement and problem-solving ability
  • Ability to prioritize
  • Ability to multitask in a busy setting
  • Accuracy and attention to detail
  • 30+ days ago
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