HVAC Field Service Technician – Level III

Description

The HVAC Field Service Technician will perform maintenance of HVAC equipment and repair and replace defective equipment, components, or wiring.

Additionally, you will assist with training and guidance of Level I and II technicians perform advanced independent diagnostics, troubleshooting, pipefitting, and brazing of all HVAC equipment, including water-cooled single and dual centrifugal chillers up to 200- 2700 tons, screw chillers up to 400 tons, air-cooled chillers up to 530 tons, centrifugal screw templifiers, and magnetic drive chillers 100-700 tons.

Key responsibilities include :

• Conduct Warranty Service Application : Independently inspect and test systems to verify functionality.
• Perform Start Ups : Verify functionality of new equipment. Educate customers on proper use of equipment, maintenance schedule, and operating manual.
• Rebuilds / Retrofits : Lead the rebuild and retrofit of a all units. Direct technicians through hands-on demonstration of the necessary steps.

Introduce centrifugal rebuilds.

Jobsite Safety : Wear personal protective equipment when completing service tasks. Complete jobsite hazard assessment prior to initiating service.

Adhere to safety policies and OSHA guidelines.

Customer Service : Demonstrate professionalism in appearance, verbal, and written communication. Interact with customer by offering status reports of service before, during, and after each call.

Explain technical information to technical and non-technical audience.

• Support Sales : Communicate potential sales opportunities to the sales staff through the technician tip quote process. Identify and quote opportunities for minor repairs directly to the customer.
• Conduct Training : Responsible for mentorship of service technicians and hands-on training of equipment.
• Document Performance : Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
• Computer Usage : Basic data entry and ability to navigate the use of software programs. Download programs into equipment and micro controllers.

Analyze chiller trend data to ensure optimal performance.

Exhibit Compliance : Ensure standards, policies, procedures, and a clean work area are upheld always.

Requirements : Associate degree or equivalent from a Tech / Trade school or Military Training with a certificate in HVAC or military-career field equivalent and 5-10 years’ related experience with increasing responsibility.

Experience on large tonnage of HVAC equipment of all kinds, especially chillers, which is required, and both air- & water-cooled service & repair.

You will service the chiller itself and compressors. EPA approved Universal Technician Certification. Valid driver’s license and good driving record.

Job Posting

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