Customer Service Representative - UT
VirtualVocationsLowell, Massachusetts, United Statesjob_description.job_card.1_day_ago
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A company is looking for a Customer Service Representative for a luxury retail account.
Key Responsibilities
Deliver world-class customer care through inbound and outbound calls
Act as a brand ambassador, advocating for customer needs while maintaining brand integrity
Collaborate with internal teams to ensure timely and accurate handling of customer concerns
Required Qualifications
At least a High School Diploma or equivalent
Minimum of 2+ years in retail customer service experience
Tech-savvy and comfortable using CRM tools and online communication platforms
Must pass a Typing Test (minimum 60 WPM)
Willingness to work in a remote setup with adaptable scheduling
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Customer Service Representative • Lowell, Massachusetts, United States
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