Sr Business Control Specialist

Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description :

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).

Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards.

Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Line Of Business Job Description :

The Sr. Business Control Specialist is part of the Global Operations Resiliency and Response Management Team supporting Global Operations Operational Loss Oversight.

The Specialist will have an integral role in communicating and overseeing adherence to Enterprise and Operational Risk and Compliance Standards and will facilitate governance activities.

This position requires the ability to multi-task, guide associates through documentation of complex risk events that require extensive research, and independently prioritize his / her workload.

Responsibilities :

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
• Operational Loss Governance, Oversight and Quality Assurance
• Support Business Ops Loss activities and remediation
• Enterprise Risk Initiative coordination

Required Qualifications :

• 2+ years of experience or exposure to Business Control routines
• Strong communication skills with ability to develop and convey a point of view
• Able to work well with various stakeholder groups, engaging them appropriately.
• Ability to influence organizational leaders, business partners, and key executives and drive decisions across multiple lines of business

Excellent analytical and problem solving skills

• Knowledge of risk management / risk framework; ability to identify, escalate, and debate risk
• Able to influence and promote ideas and solutions
• Good sense of judgment, knows when to escalate and how to manage expectations
• Able to work in an agile manner and thrives in a fast paced varied role
• Able to prioritize and work to tight deadlines
• Excellent project management and interpersonal skills; strong attention to detail, accuracy and understanding prioritization within an environment where majority of issues are a priority
• Proficient in excel, reporting and analysis
• Leadership without authority
• Intellectual Curiosity, self-directed learner

Desired Qualifications

• Knowledge and / or familiarity with Internal and External Loss Standard a plus
• Business Controls experience
• Proficient in Power Point and Excel

Skills :

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording / Organizing Information
• Research

Shift :

1st shift (United States of America)

Hours Per Week :