Search jobs > Knoxville, TN > Customer service representative

Customer Service Representative

Security Finance
Knoxville, TN, US
Full-time

Description

  • Do you thrive on making a positive, lasting impact on people ?
  • Are you bilingual in English and Spanish?
  • Do you have customer service experience ?
  • Are you looking for an opportunity to learn a new industry, with paid on the job training ?
  • Do you want multiple opportunities to advance your career ?
  • Do you want to work in an open, office environment ?

You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need.

No prior finance experience required just bring your customer centric attitude and we’ll teach you the rest!

In this role, you can expect to :

  • Provide outstanding customer service both on the phone and in-person.
  • Market for new and continued customer business.
  • Prepare and process loans and income tax returns.

We offer :

  • TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
  • An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential You have the ability to earn a monthly bonus when your team meets your branch goals!
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
  • Growth Potential We believe in fostering our employees’ talents and providing a pathway for their individual career story.

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust.

At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.

Come Begin Your Story! Apply today!

20 days ago
Related jobs
Ryan Mahoney Insurance Agency
Knoxville, Tennessee

If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Provide exceptional customer service and support....

Intuit - TurboTax
Tennessee, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

ADT
Knoxville, Tennessee

Hybrid Customer Service Monitoring Representative. An Customer Service Monitoring Representative is responsible for monitoring and dispatching proper authorities for residential and small business alarms as well as contacting appropriate responsible parties. A day in the life of a Customer Service M...

Intuit - TurboTax
Tennessee, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...

U-Haul
Knoxville, Tennessee

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...

Intuit - TurboTax
Tennessee, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...

Cardinal Health
Tennessee, United States

The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. Customer Service is responsible for establishing, maintaining and enhancing customer business through c...

Pizza hut
Alcoa, Tennessee

We have immediate opportunities for Customer Service Representatives. If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!. Discount Program: vast array of discounts, including cell phone servi...

ADT
Knoxville, Tennessee

As a member of our Advanced Care Team, agents know the value ADT has in our customers lives and are passionate about providing customers amazing Customer Service. We are hiring for Remote Customer Service Sales Representatives Knoxville, TN. The ADT Retention team is looking for a remote specialist ...

Gpac
Alcoa, Tennessee

Handle client inquiries, process endorsements, renewals, and other service-related tasks. ...