Assistant Property Manager/Admin Assistant

Job Description

Job Description

Description / Job Summary

Position Title : Assistant Property Manager / Admin Assistant

Location : Malvern, AR

Department : Administration

Reports To : Legal / Board Secretary

EEO-1 Status : 5A Office & Clerical

FLSA Status : Non-exempt

Hours : Full-time position : 40+ hrs / wk (M-F)

GENERAL SUMMARY

• The Assistant Property Manager / Admin Assistant is responsible for scheduling needed service to all properties owned by MNB to ensure each location is properly maintained;
• Welcoming all visitors; Providing clerical services including the preparation of correspondence, maintaining departmental files and records, and creating reports;
• Functions as a liaison to customers and other departmental staff; Assists Bank / Market President in various clerical duties;

Maintains utmost confidentiality and professionalism in dealing with board members, management, team members, customers, and the public.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Assist managing building and maintenance issues at all locations
• Work with all vendors / contracts related to building and maintenance (includes company vehicle)
• Fill or complete orders of branch supplies for all locations, to include bulk supply orders
• Approve B&B supply orders for all branches and maintain inventory and warehouse reports
• Assist with catering luncheons for Board, Stockholders and other Executive purposes
• Assist with maintenance of OREO (other real estate owned) property
• Prepare and edit correspondence, communications, presentations and other documents
• File and retrieve documents and reference materials
• Conduct research, collect and analyze data to prepare reports and documents
• Monitor, screen, respond to and distribute incoming communications
• Receive and interact with incoming visitors with friendliness
• Serve as liaison among internal staff at all levels
• Interact with external clients
• Back-up mail courier for Malvern on Fridays
• Perform any other duties as assigned by management

TEAM EXPECTATIONS

• Champion the MNB mission statement with pride and enthusiasm
• Perform all aspects of your position with a leadership mentality
• Maintain a high-level of cooperation and rapport among team members to ensure accuracy and efficient operations and service
• Formulate and communicate fresh ideas to improve profitability and provide efficiency in overall bank operations
• Exhibit professionalism at all times

QUALIFICATIONS AND REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

EDUCATION AND EXPERIENCE

• High school diploma or GED required
• 4-Year College degree preferred
• Minimum three (3) years related experience and / or training in office administration practices and procedures required
• Minimum three (3) years customer service experience required
• Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite required
• Banking experience preferred

OTHER SKILLS AND ABILITIES

Assistant Property Manager must be able to

• Display excellent communication skills (oral & written)
• Maintain confidentiality in all areas of responsibility both on and off bank premises
• Work cooperatively with team members regardless of personalities or communication style
• Provide superior customer service
• Greet all with a smile and maintain positive attitude in dealing with others to sustain an atmosphere of teamwork and enthusiasm
• Display initiative
• Effectively organize and plan job tasks
• Focus attention on detail and accuracy
• Multi-task and rotate job tasks with seamless flexibility while efficiently managing time
• Exhibit ability to gather information and problem solve
• Exhibit appropriate decision making skills in the absence of certainty
• Handle and diffuse stressful situations by functioning in a calm and positive manner; Self composure is required at all times.
• Efficiently use standard office equipment (i.e. desktop / laptop computer, scanners, printers, fax, 10-key calculator, multi-line telephone system, etc.)
• Effectively display software skills (Word Processing / Typing, Alphanumeric Data Entry, Database usage)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

This position requires manual dexterity; to regularly sit, use hands to finger, key data, handle or feel; to reach with hands and arms;

to talk and hear; the employee must occasionally stand, walk, bend, stoop, or kneel.

The employee may regularly be required to lift and / or move up to 10 lbs.; occasionally lift and / or move up to 20 lbs.

Specific vision abilities required by this job include focus and close vision.

ENVIRONMENTAL CONDITIONS

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.

SAFETY SENSITIVITY

This position is considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.

OTHER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job.

Duties, responsibilities and activities may change at any time with or without notice.

EOE STATEMENT

MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law.