Senior Product Manager - SMS

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.

There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.

Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online.

We're energized by new challenges and new possibilities-and we're just getting started!

Apply below after reading through all the details and supporting information regarding this job opportunity.

We have an opening for a Senior Product Manager who will embody the spirit of a true manager, taking full ownership of your product area and its success.

You thrive in an environment where you can make a significant impact, leveraging your deep understanding of market dynamics, customer needs, and product innovation.

You'll be a strategic thinker with a proven track record of driving business outcomes and revenue growth in the SaaS industry.

Your entrepreneurial mindset and strong business acumen enable you to identify and seize growth opportunities, driving adoption and engagement.

You are passionate about creating and executing data-driven strategies that deliver measurable results. Your ability to balance strategic vision with meticulous execution ensures that you not only set ambitious goals but also achieve them.

What you'll do :

• Own business results and key performance indicators to drive adoption and revenue for core products
• Lead cross functional initiatives to identify business problems and validate proposed solutions through customer and market research
• Write clear user cases and requirements that articulate desired product functionality
• Work collaboratively with Engineering, User and Customer Experience to develop simple, intuitive and easy to use product features
• Develop product roadmap and get buy in from key stakeholders at all levels of the organization including Sales, Marketing, Engineering, Operations, Legal and Executive Management
• Maintain prioritized product backlog with input from Customers, Partners, Sales and Support

Who you are :

• Minimum of 6+ years of software Product Management experience
• Management of products in SaaS delivery model
• Experience working with teams using Agile processes
• Understanding and experience working with common software used within an agile framework. E.g. Jira, Pendo, Tableau, etc.
• High levels of empathy for both your customers, stakeholders, and peers
• The ability to lead large groups of people across a dynamic organization leveraging influence and excitement
• Organized and process-oriented with proven ability to manage multiple projects at once and meet deadlines
• Exceptional and persuasive communication skills, both verbal and written
• Strong analytical and creative problem-solving skills
• Passionate for helping small businesses succeed

Why You'll Love Us :

We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture.

We have programs in place that bring us together on important issues and provide educational opportunities for all employees.

Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent.

We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.

• You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline : 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law.

If you require accessibility assistance applying for open positions, please contact [email protected].

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