Product Owner

Job Description

Job Description

With over 120 offices and nearly 7,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE : CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

CBIZ has been honored to be the recipient of several national recognitions for 2023 :

• Best and Brightest Companies to Work for in the Nation
• Top Workplaces USA
• Best Places to Work in Insurance
• Best and Brightest Companies in Wellness
• Great Place to Work Certification

Job Purpose / Primary Objective : Oversee the development of products from start to finish while ensuring stakeholders' needs and preferences are met.

Essential Functions :

• Collaborate with stakeholders to understand and anticipate their needs and translate those into product requirements.
• Understand and communicate the product vision and objectives.
• Act as an extended member of the Product Management Team in overseeing a NaaS.
• Coordinate with other teams to align with organizational priorities.
• Prioritize requirements of team members and stakeholders.
• Team up with other Product Owners to adopt best practices.
• Partner with the Scrum Master to assist the team in continuously moving forward by improving upon deliverables, processes, and tools that add overall value to the organization.
• Support budget planning and financial forecasting.
• Communicate outcomes of the different iterations of technical implementations.
• Facilitate conversations regarding organizational value, context, risks, efforts, and timelines.
• Guide story and feature creation by leveraging key metrics as a guide for impactful, realistic planning.
• Conduct regular sprint planning, reviews, and retrospectives to continuously improve team performance and quality of deliverables.
• Prioritize backlog items.
• Support the future road map and architectural guidance.
• Understand and capture iterations of technical implementations.

Requirements :

• Teamwork / collaboration mindset with the ability to work with stakeholders throughout the organization.
• Detail orientation with strong analytical responsibilities.
• Exceptional communication and interpersonal skills, both verbally and in writing.
• Always provide excellent customer service.
• Adapt to shifting priorities in an ever-changing work environment.
• Think critically in seeking solutions.
• Handle multiple tasks simultaneously.
• Perform other administrative duties as assigned

Minimum Qualifications :

• At least 5 years of product management experience or a bachelor's degree and equivalent industry experience.
• Familiarity with Jira and AHA!
• Prior agile product management experience preferred.
• SAFe certification preferred.

Company Description

CBIZ Network Solutions provides onsite technical support to Edward Jones home and branch office locations in the US and Canada.

We are a trusted Edward Jones vendor with a strong focus on customer service. Technicians provide maintenance, install, MAC, Help Desk and project support to Edward Jones branch offices, vendor sites and home FA locations in specified service territory.

Responsible for troubleshooting, repairing and upgrading all electronic voice, data and AV hardware including but not limited to network equipment, desktop terminals, monitors, printers, telephony equipment and cabling including terminations.

Equipment serviced is subject to change as business needs dictate. In addition, our team provides onsite technical support to Edward Jones as needed to coordinate projects, manage processes and provide software solutions.

Company Description

CBIZ Network Solutions provides onsite technical support to Edward Jones home and branch office locations in the US and Canada.

We are a trusted Edward Jones vendor with a strong focus on customer service. Technicians provide maintenance, install, MAC, Help Desk and project support to Edward Jones branch offices, vendor sites and home FA locations in specified service territory.

Responsible for troubleshooting, repairing and upgrading all electronic voice, data and AV hardware including but not limited to network equipment, desktop terminals, monitors, printers, telephony equipment and cabling including terminations.

Equipment serviced is subject to change as business needs dictate. In addition, our team provides onsite technical support to Edward Jones as needed to coordinate projects, manage processes and provide software solutions.