ESSENTIAL FUNCTIONS : Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist.
Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed.
Removes dirty dishes, soiled linen, glassware and silver from table and counter tops, then carries items back to the dishwashing area.
Refills water glasses and coffee cups upon request of the guests. May also assist waiter / waitress in carrying order to the tables.
Replenishes butter, condiments, coffee, tea and refrigerated items used in the dining room. Resets tables and performs other related duties as requested by the waiter / waitress.
Makes coffee when necessary. EDUCATION / SKILLS / EXPERIENCE : Open. Must be neat in appearance and possess pleasant personality.
Physically strong and ability to balance a service tray on shoulder. Able to understand and speak English. DISCLAIMER : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (.
emergencies, changes in personnel, workload, rush jobs, or technical developments).
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