Student Services Analyst Senior (Short-Term)

Salary Range

Grade

Work Schedule

Schedule is based on the operational needs of the department and EMCC.

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $ billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

• Many of our campuses have received grant awards through the to improve undergraduate STEM Education : Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.

Our benefits are designed to provide support for every life stage and lifestyle in our community.

20 paid observed holidays

12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)

• Paid vacation, sick, and personal time
• Maricopa Employee Store : Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• Annual professional development growth funding
• Tuition reimbursement for employees and dependents
• Flexible work schedules
• Maricopa Employee Health & Wellness Program : Sight-On-Site Eye Care Services Diabetes Empowerment Education Program Mobile On-site Mammography Screenings Employee Assistance Program (EAP) Wondronline program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more Pre-Retirement Events

may forgive the remaining balance on a federal student loan made directly by the Department of Education after qualifying).

10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

Estrella Mountain Community College is hiring a Student Services Analyst Senior (Short-Term). This position coordinates, administers, and implements career and transfer services within the Career and Educational Planning department while overseeing other assigned employee groups and department functions.

This position performs advanced operational assignments related to Student Affairs and may serve on committees and project teams.

This position has an expected job end date of May 9, 2025.

Essential Functions

30% - Manages the day-to-day operations of the Career and Transfer Center and assigned responsibilities. This includes, but is not limited to, staffing and scheduling, absence management, performance evaluations, monitoring budgets, and maintaining customer service standards.

Supervises and evaluates assigned staff to ensure accountability. Implements department goals and objectives and monitors progress towards goal attainment.

Serves as a point of contact for student concerns. Provides front-line services to students and the community. Represents the department director as needed.

30% - Develops and implements career and transfer activities to include career and transfer information sessions, fairs, workshops, and other related events.

Works collaboratively with faculty and staff to deliver programs that align with college and district strategic plans and outcomes.

Cultivates and maintains working relationships with key stakeholders such as business, community, and university partners.

Delivers presentations; maintains and updates marketing material and website information.

15% - Collects and interprets data, and creates reports related to services. Conducts assessments of services and implements necessary changes to ensure optimal effectiveness and efficiency.

15% - Evaluates training needs. Plans, coordinates, and conducts training and professional development programs. Develops an onboarding process for new team members.

10% - Attends college meetings and training; stays current on industry and department-related trends; performs other related duties as assigned commensurate to the grade level of position.

Minimum Qualifications

Bachelor’s Degree from a regionally accredited institution in education, sociology, business administration or related field and four (4) years of full-time equivalent progressively responsible student services experience coordinating, administering, planning, or evaluating.

Associate’s degree from a regionally accredited institution in education, sociology, business administration or related field and six (6) years of full-time equivalent progressively responsible student services experience coordinating, administering, planning, or evaluating.

Desired Qualifications

A. Master’s degree or higher

B. Two (2) years’ experience working in a college or university setting

C. Two (2) years’ experience working in a career center and / or academic advising department

D. Two (2) years’ experience supervising staff, including student workers, part-time or full-time employees in a college or university setting.

E. Experience collaborating with faculty and staff on career and educational planning and providing services in support of student success.

F. Experience tracking, monitoring, and reporting on department outcomes and achievements.

G. Communication in Spanish (speaking and writing)

Special Working Conditions

• Work hours are typically standard, however there are weekends and evenings that may be required
• May be required to view a computer monitor for a prolonged period of time
• Based on business needs, adjustment to on-campus presence may be required
30+ days ago