Are you looking for a full or part time position with flexible hours? Do you have experience in retail or customer service?
This position might be for you!
LOCATION : Grafton
POSITION : Retail Associate / Customer Service
PAY RATE : $17-19 / hr
SCHEDULE : 1st shift, Part time (Mon / Tues / Fri / Sat availability, but be able to stand for 10+ hours)
DRESS CODE : Uniform provided by company
STATUS : Assignment to Hire
OVERVIEW :
Support customers on the phone and in person, providing excellent service in the shipping and receiving of personal and corporate packages, ensuring satisfaction and store loyalty.
Manage multiple tasks in a fast-paced environment, with minimal supervision and high attention to detail.
DUTIES :
- Greet all callers and walk-in customers in a friendly and helpful manner
- Identify customer needs and expectations, striving to achieve them while adhering to company policies
- Assist customers with use of computers to process package shipping
- Act as a liaison between sender and receiver of packages, ensuring specified contact details and shipping criteria are accurate and in accordance to industry regulations
- Perform packaging quality inspections
- Perform sales transactions
- Provide shipping tracker information to customers for all shipments and assist in tracking status updates as requested
- Perform daily records accounting (supplies inventory, end of day banking prep)
EXPERIENCE AND SKILLS :
- Strong customer service skills and problem-solving acumen
- Ability to accurately manage monetary transactions (cash register and credit cards)
- Minimum of two years, fast-paced retail, customer service experience
- Effective communication (verbal and written)
- Typing speed of 40+ wpm and 3,000+ numeric kpm with accuracy
- Proficient Microsoft Office skills
- Strong office administrative skills
- Detail oriented and organized
- Multitasker with ability to work in a team environment or independently
- Lift, push, slide, and lower packages up to #40 following all safety protocols to self and others
About SEEK Careers / Staffing
You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers / Staffing, Inc.
Since 1971, our professional staffing consultants have been Servicing Your Success®. You’ll find that the process is thorough and that your experience is personalized.
SEEK Careers / Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.
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