Senior Solutions Manager

HCLTech
North Carolina , USA
Full-time
  • Program Management and HCL Software Products know-how
  • Deep understanding of Cloud technologies
  • Strong experience in onboarding and migration of HCL Software on Cloud
  • Strong experience in handling customers
  • Program Management and HCL Software Products knowledge
  • Deep understanding of Cloud Technologies and setting up new environment on Cloud
  • Expertise and strong experience in Migration for HCL Commerce, HCL Unica, HCL Workload Automation, HCL Digital Experience
  • Strong experience in Customer handling and managing multiple HCL Software projects at same time.
  • Solutions Architect with experience in integrating multiple products like Commerce, DAM, CMS, Portal.
  • Strong experience in working with Customer, Teams & SMEs across HCL Software and Customer at same time to resolve the log-jam.
  • Foresee the upcoming issues.
  • Sizing and guiding Development and Administration Team
  • Experience in working with Product Managers to guide them about the fitment of Product.
  • Driving Operational Excellence.
  • Experience in Agile and Waterfall methodologies
  • Understanding of Software Development Life Cycle and handling large and complex projects.
  • Coach Team with the Onboarding and resolve the critical on-going issues.
  • Domain knowledge eCommerce and Marketing domain.
  • Work with Sales team for responding RFPs questionnaire, Sizing and Customers presentations for the HCL Now.
  • Managing Account and understanding P&L of the Program.
  • Tools Microsoft Project Plan, Jira, Agile and Waterfall ServiceNow, Ansible
  • Domain eCommerce, Marketing, Portal and Digital Technologies
  • Products HCL Commerce, HCL Unica, HCL Digital Experience, HWA

1.) Please input Job Description in Additional requirements free text box

24 days ago
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