ESSENTIAL FUNCTIONS
- Use of pharmacy and scheduling programs for documentation and nurse scheduling of home infusion visits.
- Proactively communicate to field staff, nurse management, and patients.
- Investigate / research issues and provide resolution.
- Take initiative for problem solving with ability to multitask effectively and use critical thinking.
- Correct and timely entry of data in appropriate systems.
- A pro-active work ethic with ability to be managed / trained virtually
- Proficiency and use of Excel and Outlook
QUALIFICATIONS
- High School education or GED.
- 3+ years of relevant Customer Service experience.
- Microsoft Office Suite.
- Extremely detailed oriented.
- Excellent written and oral communication skills.
- Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions.
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