Business Consulting Manager - Financial Services - Business Transformation - Consumer Lending (Auto)

Business Consulting Manager - Financial Services - Business Transformation Consumer Lending (Auto)

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity :

You will have the chance to be part of a fast-moving, high-growth company. We offer variety, challenge, responsibility and the opportunity to realize your leadership potential.

If you are interested in being part of a dynamic team, serving clients and reaching your full potential, EY Consulting is for you!

Your key responsibilities :

As an Auto Manager Consultant, you’re likely to spend most of your time on operational and technical aspects of client business.

You will be specifically responsible for supporting the delivery of a project workstream, creating and reviewing work products, ensuring consistent delivery across peers and team members, responding to client requests, delegating tasks and overseeing junior level resources, and supporting engagement operations.

An Auto Manager Consultant is also expected to contribute to internal EY initiatives and business development, in addition to client-facing work, to further the development of our brand, our business, and our people.

Skills and Attributes for Success :

• Knowledgeable in capabilities in Automotive, Captive & Equipment Finance Operations
• Technologies and Operations in Loan Originations, Servicing through End of Term
• Industry Trends around Automotive, Captive & Equipment Financing (operations and tech)
• Proven experience in developing thought leadership
• Knowledge around customer centricity
• 5+ years’ experience, ideally experience in a project environment (Waterfall and Agile)
• Experience and knowledge of Auto (LOS, online, mobile, redesign processes, relationship servicing modernization) transformation experience with a focus on auto operations, technology and best practices
• Knowledge of consumer banking products and services such as deposits, checking, payments, mortgage, auto finance, credit cards, cryptocurrency transactions, etc.
• Experience with operating model design to define target state business, operations, technology, and control partner functions
• Experience performing current state and future state assessment, gap analysis, process assessment, reengineering and operational implementation experience
• Experience in Capability Maturity Model planning, roadmap development and investment prioritization for large-scale, strategic, and transformative initiatives
• Experience in Core Platform Transformation to support the changing business and regulatory landscape, enabling the realization of strategic business priorities including improved client experience, market expansion and easier partner / correspondent banking integration

Ideally, you’ll also have experience in :

• Consumer Banking / Lending experience across the customer lifecycle (e.g. sales / origination, underwriting, fulfillment, servicing, accounting, monitoring, account closing, collections and default)
• Process design, modeling and automation for end-to-end customer journeys or operations
• Experience performing current state and future state assessment, operating model design, gap analysis, process assessment, reengineering and operational implementation experience
• Experience supporting core system conversion and client migrations
• Experience in design, testing, and implementation of technology-enabled solutions
• Experience in vendor assessment, selection, and transformation
• Knowledge of workforce readiness, mobilization, and sales force effectiveness.
• Experience with Alfa or FIS software solutions

What we look for :

We’re interested in natural leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes.

If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.

The base salary range for this job in all geographic locations in the US is $127,100 to $233,000. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $152,500 to $264,800.

Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client-serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

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