Assistant Store Manager, Dallas Dallas, Texas, United States

Hill House is seeking an Assistant Store Manager to help lead the retail team at our NorthPark Center store and become a pivotal part of our Hill House family.

In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates.

We are looking for a warm, professional, and dynamic leader to drive our store's sales performance and ensure operational excellence, leading the store’s daily operations, including inventory management and reporting.

This is a full-time position with a retail schedule (including weekends).

Do not wait to apply after reading this description a high application volume is expected for this opportunity.

What You'll Do :

• Drive Excellence in Sales & Service :
• Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met.
• Analyze store performance to identify trends, set action plans, and communicate strategies that align with sales and profitability goals.
• Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs.
• Client Development :
• Foster an environment where client satisfaction is the top priority, implementing CRM initiatives to retain and develop high-potential clients.
• Lead and collaborate with the team on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture / clientele rapport building.
• Capture meaningful client data for the purpose of building relationships to personalize future client development opportunities.
• Operational Leadership :
• Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and merchandising standards to meet brand standards continually.
• Manage inventory effectively, ensuring stock levels are aligned with sales goals and new product launches.
• Talent Management & Development :
• Attract and retain a high-performing team, building a talent pipeline through effective coaching and development plans.
• Handle all employee relations issues in partnership with HQ, ensuring a harmonious and productive work environment.

Who you are :

• A minimum of 5 years of sales management experience in the retail industry, with a bachelor's degree preferred.
• Experience performing in a fast-paced environment with fastidious attention to detail.
• A leader with a proven ability to drive sales and deliver exceptional client experiences.
• Strong business acumen, with the ability to analyze data and trends to make informed decisions.
• Self-motivated with exceptional communication and a motivational attitude; passionate for people development and growth.
• High degree of flexibility and initiative.
• Embraces a culture of learning and advocacy.
• Has lived experiences with people from different backgrounds and diverse teams.
• Flexibility to work retail hours, including evenings, weekends, and holidays.

Why Work With Us : As an Assistant Store Manager on our team, you'll have the opportunity to work in a vibrant and fast-paced environment, representing a prestigious brand.

We offer a competitive salary, comprehensive benefits, and a chance to grow your career in retail management. If you're passionate about Hill House, driven to achieve, and ready to lead a team to success, we'd love to hear from you.

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