Care Coach-Special Needs Plan

Job title

Care Coach-Special Needs Plan

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member / patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title :

Care Coach-Special Needs Plan Job Description :

This is a seasonal position with a tentative end date of May 2026. Employees who remain in their role through the full duration of the assignment will be eligible for an end-of-season bonus. This bonus is designed to recognize and reward the dedication and commitment of team members who see the project through to completion.

Are you passionate about helping others and making a difference in your community? At Sagility, we are seeking compassionate, detail oriented professionals to join our expanding team of Care Coaches. We welcome applications from individuals with a variety of educational and professional backgrounds who are ready to bring empathy, critical thinking, and dedication to patient care.

What You Will Do

As a Care Coach, you will support adult patients, many of whom are elderly or chronically ill by conducting health assessments, coordinating care, and guiding them through their healthcare journey. You will work in collaboration with members of the healthcare team to ensure patients understand their health benefits and receive the right care at the right time.

Who We Are Looking For

We welcome applicants who meet the following :

Education : Bachelor’s or associate degree in any discipline

Experience : Minimum of 2 years in direct adult patient care in similar settings as above

What You Bring

Proficiency in Microsoft Word, Excel, Outlook, and electronic records systems

Strong interpersonal and communication skills

Ability to build trust with patients, colleagues, and healthcare stakeholders.

Critical thinking and problem-solving mindset

Preferred (but not required) :

Experience with Medicare / Medicaid recipients

Familiarity with health assessments and benefit coordination

Background working with elderly or chronically ill patients.

Experience in BPO healthcare

Why Join Sagility?

We believe in supporting our team as much as they support our patients. As a Care Coach, you will have access to a wide range of benefits, including :

Pay is $17.00-$19.00 per hour

Daily Pay Access your earnings when you need them.

Comprehensive Benefits Medical, Dental, Vision, Life Insurance, Short and Long Term Disability

Work-Life Balance Paid Time Off (PTO), Flexible Spending Account (FSA), Employee Assistance Program

Retirement Savings 401(k) with employer contributions

Education Support Tuition reimbursement to support your growth.

Ready to start a career where your compassion meets purpose? Apply today and take the first step toward becoming a Care Coach at Sagility.

Join Sagility today and make a difference!

Sagility is an Equal Opportunity Employer / Vet / Disability.

Location :

Work@Home USAUnited States of America