Search jobs > Sugar Land, TX > Temporary > Lead product support

Product Support Lead

VirtualVocations
Sugar Land, Texas, United States
Temporary

A company is looking for a Product Support Lead for a 12-month contract.Key Responsibilities : Manage and mentor Product Support Champions, ensuring proper support for product featuresWork with teams to assign resources, optimize processes, and maintain product documentationOversee bug escalations, analyze user sentiment, and foster communication between teamsRequired Qualifications : Minimum 5 years in a product support role, with 2 years in a leadership positionExperience with QA processes and ticketing systemsBachelor's degree in Computer Science or related field is a bonusPrior experience with Google Analytics, Miro, and maintaining product documentation is preferredKnowledge of UGC platforms and product support best practices is a plus

24 days ago
Related jobs
Promoted
VirtualVocations
Park Row, Texas

A company is looking for a Product Support Lead for a 12-month contract. ...

Promoted
Outlier
Bellaire, Texas
Remote

Are you an experienced </strong><strong>&nbsp;Math Expert</strong><strong>&nbsp; </strong><strong>who would like to lend your expertise to train AI models?</strong></p><p><strong>&nbsp;</strong></p><p><stron...

Promoted
VirtualVocations
Park Row, Texas

A company is looking for a Data Protection Program Manager. ...

Promoted
Academy Sports + Outdoors
Katy, Texas

Create unified marketing calendar to drive program acquisition and engagement goals for the loyalty program and aligns to broader loyalty strategy. Manage loyalty program marketing execution within enterprise loyalty strategy to drive improved retention, engagement and satisfaction of rewards member...

Promoted
Kelly Services
Rosenberg, Texas
Remote

Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Ensure a stable internet connection and a suitable home office setup. Ability to work independently with minimal supervision. ...

Promoted
UpRecruit
TX, United States

Tech Support Specialist (Level 1). Monitor support queues and collaborate with IT support teams to prioritize and resolve open tickets. Ensure all technical details are thoroughly documented in each support ticket. Additionally, you'll have opportunities to grow and develop technically through ongoi...

Promoted
Dentsply Sirona
TX, United States

The primary responsibility of this position is to provide professional customer support for all internal and external customers including providing technical assistance related to Dentsply Sirona SureSmile software by supporting customers regarding case planning, software navigation, and processes o...

Promoted
Galveston County, TX
TX, United States

The purpose of this class is to provide desktop and service desk support. Requires one year of IT support experience or closely related experience. ...

Promoted
Percheron
TX, United States

Assist and participate in all aspects of projects, including proposal development and contracting, staff management, fieldwork, and deliverables, bringing projects in on schedule and within budget. Ability to maintain regular attendance as per work schedule agreed with the manager (may require worki...

Promoted
Amazon
Rosenberg, Texas
Remote

Amazon is now hiring work from home workers in your area. This position is a work from home position at Amazon. Apply now! An Amazon work from home Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. ...