Technical Instructor (Palo Alto)

Technical Instructor

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world.

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why :

Business Insider named us an enterprise startup to bet your career on. Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world. Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America. Quartz ranked us the #1 best company for remote workers.

Responsibilities

We are looking for an exceptional Technical Instructor / Trainer, iPaaS to join the Education and Training team. In this role, you will work closely with cross-functional teams to deliver high-impact instructor-led trainingboth virtually and in-personfor customers, partners, and internal teams. You will help people gain the skills and confidence to succeed with our platform by delivering engaging learning experiences.

This role requires a solid understanding of integration technologies, strong communication skills, and a passion for teaching and empowering others. Hands-on experience with iPaaS or AI solutions and a background in technical training or enablement is highly desirable.

You will also be responsible to :

Education Program Development

• Contribute to the design and development of training materials such as presentations, hands-on labs, and supporting documentation.
• Deliver engaging training modules via Workato Academy, covering platform setup, configuration, integration, and troubleshooting.
• Collaborate with instructional designers and subject matter experts to ensure training content is clear, accurate, and aligned to program goals.

Training Delivery

Certification & Assessment

Technical Support During Training

Continuous Improvement

Requirements

Qualifications / Experience / Technical Skills

Soft Skills / Personal Characteristics

(REQ ID : 2273)