Senior Executive Operations Manager

The Senior Executive Operations Manager (SEOM) position provides comprehensive executive and administrative support to the CEO / Executive Director (CEO) and manages the executive and administrative support operations for the IAFC.

This will require a seasoned ability to communicate direction and delegate assignments on behalf of the CEO, monitor progress and assure benchmarks and timelines are met, and facilitate continuous communications with the Assistant Executive Directors and executive operations staff.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

Through the CEO, the SEOM is responsible for managing all IAFC Board operations and support and serves as the CEO’s liaison to the IAFC standing committees.

This position requires comprehensive knowledge of the overall association and departmental functions, and the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

The SEOM is responsible for managing significant, simultaneous mission critical services in support of the CEO that requires expert planning and execution of work.

A high priority of the SEOM will be accomplishing a broad variety of professional and administrative tasks that facilitate the CEO’s ability to effectively lead the organization, implement organizational strategy, and deliver Board directed initiatives and priorities.

The SEOM must be adept in prioritizing inquiries and requests, independently organizing and managing CEO workload demands with direct experience managing the executive’s email communication and troubleshooting issues and taking necessary action to ensure efficient and effective executive operations.

The SEOM must be skilled at creating, compiling, and producing complex documents, reports, dashboards, visual presentations, and talking points for meetings;

composing and organizing written correspondence; and managing expense reports, meeting, and travel logistics. The SEOM will serve as the primary point of contact for the CEO, including contacts of a highly confidential or critical nature.

Keeping the CEO well informed and a demonstrated awareness and ability to sort priorities and issues is critical.

• Ideal candidate must demonstrate excellent writing, communications, and organizational skills with an impeccable attention to detail;
• comprehensive knowledge of office methods, practices, procedures, systems and equipment; expert proficiency with Microsoft Office suite and Zoom video conferencing software;
• strong technical proficiency and skills using RMS / CRM software such as Salesforce; creating, organizing, and maintaining electronic filing systems such as Microsoft SharePoint;

managing electronic document and signature systems such as DocuSign; and designing and editing graphic presentations such as Microsoft PowerPoint are required.

• The ideal candidate must demonstrate the ability to multitask and manage a high volume of tasks and projects with little or no guidance;
• react with appropriate level of urgency to situations and events that require quick response and / or turnaround; complete critical tasks and projects with little or no guidance;

demonstrate sound judgment and maintain a high level of integrity and discretion in handling confidential information; be resourceful problem solver who is an excellent listener, tactful, and comfortable switching gears at a moment’s notice.

This position is based at IAFC Headquarters in McLean, VA and requires the incumbent to be onsite. However, one day per week work-from-home opportunity is offered subject to organizational needs.

This position is a management exempt position that may require work outside of regular office hours and some travel is required (less than 15% of time) that may occur over a weekend.

Position requires a four-year college degree (or equivalent) in related field and 10 15 years of demonstrated experience supporting C-level senior executives.

J-18808-Ljbffr