Vice President, Client Operations Transformation Lead

Job Description Summary

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners.

As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

This position will be a hybrid work arrangement, which translates to 3 days minimum per week in the office.

Reporting into the Head of Client Operations, the primary function of this role is to lead transformation for Client Operations, including Fund Accounting, Portfolio Analytics, Performance Measurement, Client Experience, and Treasury functions.

This position is responsible for driving strategic planning and transformation from conception to implementation and adoption while partnering with internal partners at all levels of the organization both within Client Operations and across the firm.

The ideal candidate is someone who is :

• Able to build strong partnerships, drive consensus and influence senior leadership across the organization
• Proactive, positive, and agile
• A strong problem solver that can use their analytical skills to develop and implement creative solutions for the business
• An excellent communicator

What you will do :

• Work with Client Operations leadership to identify opportunities to drive transformation through process improvement, automation, implementation of technology, and re-imagining of operational models
• Lead cross-functional transformation efforts ensuring that solutions are supported by robust control frameworks and efficiently designed processes
• Define implications of transformation efforts to P&L and cost savings
• Periodically communicate transformation initiatives to HarbourVest senior leadership through a variety of channels
• Collaborate with HarbourVest’s Data & Analytics teams to deploy business intelligence tools
• Support firm-wide transformation initiatives by serving as a key team member representing the Client Operations organization

What you bring :

• Proven track record in leadership roles in Finance or Consulting, Asset Management experience is preferred but not required
• Experience in enterprise transformation initiatives
• Expertise in delivering sophisticated, cross-functional initiatives
• Proficiency in utilizing data and metrics to drive decision making and link operating performance to the firm’s long-term objectives
• Hands-on experience with BI tools such as data sourcing, visualization and process automation

Education Preferred :

• Bachelor of Arts (B.A) or equivalent experience
• Bachelor of Science (B.S) or equivalent experience

Experience Preferred :

8-10 Years of relevant experience in Financial Services or Consulting, preferably at a large institution.

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