Director of Talent Development

Director of Talent Development (req5806)

Job Number : req5806

req5806

Job Title :

Director of Talent Development

Number of Openings :

Job / Employment Type :

Country : State / Province :

State / Province : New York

New York

City : Niagara Falls

Niagara Falls

Job Category : Human Resources

Human Resources

Career Level : Management

Management

Level of Education :

Bachelors (Four Year Degree)

Years of Experience :

More than 10 years

Position Description

The Director of Talent Development takes full ownership of SGC's talent management functions. This role is responsible for designing, implementing, and managing programs that support career development, enhance talent experiences, and promote internal mobility within the organization.

This will include talent reviews, succession planning, performance management, leadership development, learning, workforce development programs and change management that are aligned with the organizations values and strategic business objectives, foster a high-performance culture, and ensure that we attract, develop and retain top talent.

This role will also ensure the growth and advancement of all employees in accordance with the Native Preference Policy. The Director of Talent Development reports to the Executive Director of Talent and Organizational Development.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

• Develop and implement comprehensive talent management strategies that align with the organization's goals and objectives, focusing on attracting, developing and retaining top talent.
• Oversee the implementation, continuous improvement and enterprise integration of the talent lifecycle, including performance management, succession planning, workforce planning, career pathing, talent development and organizational culture improvement strategies.
• Manages projects to ensure successful implementation of talent and organizational development initiatives.
• Lead all aspects of the performance management process, including developing and implementing tools & resources, education of our leaders to ensure leaders and employees understand how to set goals, give and receive feedback regularly, and calibrate talent across the business.
• Partners with senior leadership and HR teams to identify talent gaps, develops leadership talent pipelines and builds programs to attract, develop, and retain top leadership talent.

Expands leadership development initiatives, including leadership coaching, leadership assessments and top talent programs to build a strong leadership bench.

Builds partnerships, influence, engages and aligns stakeholders at all levels of the organization to achieve the desired talent and business outcomes.

Partner closely with Talent Acquisition organization to map talent in the marketplace.

• Design and implement strategies to attract, develop, mentor and train team members in accordance with the Native Preference Policy for future senior management and supervisory positions within the Company.
• Implements organizational development strategies to enhance culture and foster innovation.
• Establishes and implements change management frameworks and best practices to support the company's need to scale while maintaining our core values and culture.
• Develop and maintain a deep understanding of the organizations business, the market, our competition along with an understanding of our team member experience, to continuously enhance every stage of the talent lifecycle and deliver an exceptional employee experience.
• Establish and track key performance indicators (KPIs) to measure the effectiveness of talent management efforts and increase quantity and improve quality of hires.

Provide regular reports and insights to senior leadership on talent management metrics and trends.

• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in talent management; applies this knowledge to update policy, procedure, and resources to be cutting edge and effective.
• Analyzes and derives insights from enterprise workforce analytics and business metrics to support business decisions and track progress against performance expectations.

Uses sound judgement and decision-making skills to translate insights into actionable plans or recommendations that support talent development and retention.

• Research and develop learning and career development initiatives to ensure corporate programs meet or exceed contemporary industry training standards and delivery innovations.
• Practice, support, and promote the Mission, Vision, and Core Values of Seneca Gaming Corporation. Exemplify SGC's values by consistently demonstrating excellent guest service and professionalism, setting a great example for others.
• Foster a values-based culture to enhance team member engagement, develop the talent team and ensure high performance and professional growth.
• Build relationships within the community and nationally, when applicable, to expand network of connections continuously supporting talent development efforts.
• Assist with the development of an university / academy-style training program that support the career progression of all employees.
• Passion for the gaming / hospitality industry and a commitment to attracting, developing and retaining top talent.

Position Requirements

Education / Experience :

• Must be 18 years of age or older upon employment.
• Bachelor's degree in Business, Human Resources or related field required; MBA or Master's Degree in human resources, organization development, organizational effectiveness or learning / development preferred.
• Ten (10) years of progressive HR experience in Talent Management (talent assessment, succession planning, performance management, employee development and coaching) and the ten (10) years must include at least
• three (3) years at a Manager or above level.
• Proven ability to build a high-performing team that consistently meets or exceeds objectives. Strong people management experience required.
• Requires a working knowledge of the overall HR functions and other related areas.
• Led large-scale change initiatives within a complex business environment with multiple key stakeholders, requiring comfort with project management utilizing a variety of metrics / analytics.
• Ability to effectively assess individual talent and skills and experience coaching individuals to improve performance.
• Innovative and critical thinker with strong problem-solving skills.
• Demonstrated track record of developing and sustaining effective and energized working relationships with leaders to align people at all levels in support TM strategic objectives.
• Strong financial aptitude, business acumen and quantitative / qualitative analytical skills with the ability to use data to make data driven decisions.
• High emotional intelligence with the ability to develop and engage teams.
• Excellent leadership, interpersonal, communication, presentation and influencing skills with ability to communicate effectively to all levels of the organization, both verbally and written.
• In-depth knowledge of current trends, best practices, and technologies in talent management.
• Must have proficient computer skills, including working knowledge of an HCM System, Workday preferred.

Language Skills and Reasoning Ability :

• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems / conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud.

When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.

• Must be able to stand, walk, and move through all areas of the casino / hotel.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
19 hours ago