The hotel front office supervisor manages the front desk staff and operations at a hotel, motel, or other hospitality setting.
They are responsible for ensuring that guests receive excellent customer service and that the front desk runs smoothly.
Compensation : $20 per hour
$20 per hour
Responsibilities :
- Greet guests, respond to inquiries, and resolve complaints
- Monitor check-ins, check-outs, and guest requests, and manage reservations and room availability
- Schedule staff, train and coach them, and provide feedback on their performance
- Maintain a clean and organized work area
- Ensure the accuracy of billing and payment processes
- Monitor and review guest feedback, and help achieve goals related to mystery audits and quality evaluations
- Work with other departments of the hotel to provide a high level of service
Qualifications :
- Prior supervisory or extensive hotel experience
- Marriott experience
About Company
Discover relaxation with a touch of enchantment at Delta Hotels Celebration Orlando. Located near the quaint town of Celebration, FL just one mile away from Walt Disney World, our resort spans 20 acres of vibrant tropical gardens and sits conveniently close to major theme parks and ESPN Wide World of Sports.
Explore with ease offering complimentary shuttle services to Walt Disney World and Universal Studios.
Front Office Supervisor
The hotel front office supervisor manages the front desk staff and operations at a hotel, motel, or other hospitality setting. They are responsible for ensuring that guests receive excellent customer service and that the front desk runs smoothly. Prior supervisory or extensive hotel experience. ...
Front Office Supervisor
The hotel front office supervisor manages the front desk staff and operations at a hotel, motel, or other hospitality setting. They are responsible for ensuring that guests receive excellent customer service and that the front desk runs smoothly. Prior supervisory or extensive hotel experience. ...
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