- Call Center / Remote - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401K / PTO / Home office stipend - As a Client Experience Specialist you'll : Interact with consumers via phone (inbound and outbound), email, SMS text and live chat;
- Guide SmartAsset users through the process of matching and meeting with financial advisors; Call users expressing interest in speaking with financial advisors to schedule calls with financial advisors;
- Build valuable relationships with financial advisor partners; Leverage customer service skills and scripted talking points to deliver personalized service;
Document all customer interactions and outcomes in internal CRM...Hiring Fast >
Ft Work From Home - Customer Support Specialist (chat)
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Ft Customer Experience Associate - Work From Home
Up to $22 per hour + bonuses - As a Customer Experience Associate you'll: Conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates; Effectively communicate value proposition of Bold's technology product and program; Utilize customer servic...
Ft Client Services Associate - Work From Home
Up to $21 per hour / Fully paid medical benefits / 401k match / PTO / Laptop provided - As a Client Services Associate you'll: Provide timely and accurate information to inbound customer service requests; Respond promptly and professionally to incoming phone calls, E-mails, and other web-based syste...
Ft Customer Service Coordinator (work From Home)
Customer Support / Remote] - Anywhere in U.Up to $48K per year / Multiple positions available - As a Customer Service Coordinator you'll: Handle incoming and outgoing customer interactions efficiently, with high quality, and via a variety of communication channels (e.Provide accurate information and...
Ft Virtual Personal Assistant (work From Home)
Administrative Assistant / Remote] - Anywhere in U.Up to $23 per hour / Benefits - As a Virtual Personal Assistant you'll: Organize communication via emails and phone calls; Provide customer service as first point of contact; Organize meetings, travel, and accommodations; Manage contact lists and or...
Ft Customer Service Agent - Work From Home
Competitive pay / Health, dental & vision / Retirement plan / Flexible hours - As a Customer Service Agent you'll: Answer and manage incoming calls, emails, chats, and/or interactive voice response systems; Assess customers' needs and provide the correct answer, path, troubleshooting, or method for ...
Ft Work From Home - Customer Service Representative
Competitive Pay / Medical, dental and vision / PTO / Paid training - As a Customer Service Rep you'll: Answer inbound client calls to assist and resolve any concerns; Utilize high-performing customer service skills to meet and maintain expected KPI's; Conduct research to provide answers for customer...
Ft Customer Service Representative - Work From Home
Call Center / Remote] - Anywhere in US / Competitive pay - As a Customer Service Rep you'll: Monitor phone queue to ensure proper coverage is maintained at all times; Respond to emails and live chat in a way that reflects the brand voice; Properly inform customers of order status and product availab...
Ft Customer Support Representative (work From Home)
Competitive Pay / Medical, Dental & Vision - As a Customer Support Rep you'll: Handle inbound customer service calls; Consistently provide a great customer experience; Perform data entry and data look up as needed; Utilize client and/or lender databases, if applicable, to execute specific lender req...
Work From Home - Client Benefits Specialist
Our company has moved to 100% virtual, work-from-home positions. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within ou...