Job Description
Job Description
Our mission is simple : we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.
Red Knight Solutions is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products.
Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits :
$40 per call / $5 per call per diem
Responsibilities and Skills
- Providing customer break fix support for designated equipment
- Communicating clearly in written and verbal form
- Possess excellent customer service skills
- Accepting and delivery of all service calls assigned
- Completing all administrative tasks associated with each call
- Responsible for control and return of assets and inventory
- Other duties may be assigned to meet business needs
- May provide functional guidance to colleagues
Requirements
- Typically requires technical school certification or equivalent and 1-2 years of relevant experience
- Ability to drive yourself to client locations
- Ability to lift and or move various computer equipment up to 50 lbs.
- Valid driver’s license
- Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
- Must own a basic repair tool kit
Powered by JazzHR
hj84pxytwN
IT Field Support Technician_McLean
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Red Knight Solutions is looking for a regular Field Specialist to jo...
IT Field Technician
Laptop with Ethernet capability (IS A MUST). Telecom technicians nationwide. Smartphone with Hotspot (IS A MUST). Must be on time and professional when dealing with clients. ...
IT Support Technician
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. Proven experience as IT Technician or relevant position. A successful IT Technician must have a thorough knowledge of computer software and hardware and a v...
IT Field Support Technician_Arlington
Benefits : $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all admini...
IT Support Technician-TS/SCI with Polygraph required
Transform technology into opportunity as a Customer Service Support Specialist with GDIT. Our work depends on a Customer Service Support Specialist joining our team perform IT requirements validation to include technical consultation, coordination of security approvals, tracking of requirements from...
IT Field Support Technician_McLean
Benefits : $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all admini...
IT/Desktop Support/ Help Desk/ Field Support/ (Freelancer/Part-time) (Ashburn) -Virginia , North America #3 #2
Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensur...
IT Field Technician
Laptop with Ethernet capability (IS A MUST). Telecom technicians nationwide. Smartphone with Hotspot (IS A MUST). Must be on time and professional when dealing with clients. ...
Help Desk Support Level 1 Technician
The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. The IT Technician’s role is to ensure system operation and fu...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant
The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance...