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Director of Operations

Director of Operations

SpeedWash Car WashLouisville, KY, US
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We're Hiring a Director of Operations!

Location :

  • Louisville,KY  Type : Full-Time Reports To : CEO / Owner Speedwash Car Wash is looking for a dynamic Director of Operations to lead our multi site teams and keep our washes running at top speed.
  • In this role, you’ll oversee day to day operations, drive membership growth, reduce downtime, and ensure every customer gets the fast, friendly, spotless wash we’re known for.
  • We’re searching for a proven leader who thrives on building strong teams, streamlining processes, and creating a culture of safety, service, and success.
  • If you’re ready to roll up your sleeves and make an impact company wide, this is your chance to take the wheel!

What You’ll Do :

  • Oversee daily operations across multiple locations, ensuring consistency, efficiency, and high standards.
  • Lead and mentor Site Managers and Area Managers to achieve operational, financial, and team goals.
  • Focused membership growth plan, sales initiatives, and workflow optimization.
  • Conduct regular site visits, inspections, and performance reviews.
  • Approve budgets, credit card transactions, PTO, bonuses, and damage claims.
  • Review monthly P&Ls and coach Area Managers on profitability improvements.
  • Ensure safety compliance with policies and regulations.
  • Handle escalated employee and customer issues with professionalism.
  • Partner with Area Managers to coach, train, and develop site level managers, building a strong workplace culture.
  • Implement process improvements to reduce downtime, maintain equipment, and optimize profitability.
  • Manage recruitment, onboarding, and employee development in partnership with HR Travel regularly to provide hands-on support and maintain operational excellence.
  • Put the right people in the right seats to support organizational growth and success.

    • What You’ll Need :

  • 5+ years of multi-site operations management experience (car wash, retail, service, or similar industry).
  • Proven track record of leading teams, coaching managers, and building strong workplace culture.
  • Strong business acumen with experience in budgeting, P&L oversight, and driving profitability.
  • Ability to analyze operational data and implement process improvements to reduce downtime and increase efficiency.
  • Excellent communication and leadership skills with the ability to motivate and align diverse teams.
  • Comfortable working in a fast-paced, hands on environment where no two days look the same.
  • Willingness to travel regularly between sites as needed.

    • Bachelor’s degree in Business, Management, or related field (preferred but not required) .   Who You Are :

  • Hands On Leader – you lead by example, willing to roll up your sleeves and support your team.
  • Culture Builder – you create a fun, safe, and supportive environment where people want to work.
  • People Focused – you build trust, motivate teams, and know how to bring out the best in others.
  • Accountable – you take ownership of both successes and setbacks, always following through on commitments.
  • Problem Solver – you think critically, act quickly, and find practical solutions when challenges arise.
  • Detail Oriented – you notice the small things that keep big problems from happening.
  • Calm Under Pressure – you stay level headed and focused during breakdowns or high pressure situations.
  • Results Driven – you’re motivated by goals, growth, and continuous improvement.
  • Adaptable – you adjust easily when priorities shift and thrive in a fast-paced environment.
  • Forward Thinker – you anticipate industry challenges, identify opportunities, and plan strategically for long term success.

    • What's in it for you?!  The position starts at a pay range between $100,000 to $130,000 be determined depending on your experience plus a generous benefits package including :

  • Health, Dental and Vision Insurance- coverage because we care about the whole you.
  • FREE Snacks and Drinks- stay fueled, stay focused.
  • Company Vehicle- we equip you with everything you need, no out of pocket cost.
  • Wellness Stipend- support for your personal health and well-being.
  • Unlimited Car Washes- keep your ride looking as fresh as your future.
  • Paid time off starting day 1- we believe rest fuels greatness. 1 Floating Holiday Per Year- use it when it matters most to you.
  • Regular Team Building Events- we work hard and celebrate harder, culture comes first.  Regular Performance Reviews- clear feedback, real growth, and open conversations.
  • Leadership Coaching Development Plan-  grow your skills and advance your career.
  • Why SpeedWash?   At SpeedWash, we're more than a car wash.
  • We're a movement built on purpose, passion, and people.
  • Here, you'll find more than just a job.
  • We believe in creating a place where every person feels seen, supported, and inspired to grow.
  • If you're ready to shine bright, make an impact, and have some fun doing it, SpeedWash is the place to be!

    • Apply Today :

  • Help us keep Speedwash moving forward, one clean car at a time!
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    Director Of Operation • Louisville, KY, US