Area Manager of Property Operations - Arizona Portfolio

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential.

As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

We are seeking two new Area Managers of Operations based in the Phoenix area. This position ensures that the operations of the properties in assigned area of oversight in Arizona are in compliance with the standards and expectations of Operational Excellence and other stated guidelines of Mercy Housing Management Group (MHMG).

Responsible for monitoring and directing all management-related activities with site-level personnel and other Mercy Housing-related departments to ensure that the Essential Functions are met on a regular and consistent basis.

Assists Area Director with functions and projects outside the scope of the assigned properties.

We encourage candidates with lived experience to apply. This position is hybrid eligible.

Pay : $85,000-95,000 / salary DOE

Benefits :

• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• Early close Fridays - 3 paid hours off early each Friday.
• Health, dental (adult and child orthodontia included), vision, and pet insurance.
• Employer paid life insurance.
• 403b + match, paid volunteer time, and more.

Duties :

• Ensures that rent collection procedures are followed, and benchmarks are achieved.
• Achieve rents allowed under regulatory programs.
• Proactively develops and manages property budgets.
• Regularly reviews and negotiates contracts.
• Follows regulatory compliance and completes compliance reporting.

Minimum Qualifications :

• High School Diploma.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• Experience generating property budgets and managing affordable housing developments, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
• Exposure to / familiarity with community organizing, services, and programs.

Preferred Qualifications :

• Bachelor’s degree in Business Administration, Real Estate and / or equivalent combination of education, experience, and training in a related field.
• Minimum three (3) years’ experience as a supervisor of multi-housing and / or property management.
• Certified Property Manager or similar certification.

Knowledge and Skills :

• Superior written and verbal communication and relationship management skills.
• Comprehend and communicate in the English language both orally and in writing.
• Interpret and understand financial information generated from property management software reports.
• Intermediate proficiency with Microsoft Office products.
• Demonstrate highly effective problem-solving and flexibility skills while remaining focused on solutions.

This is a brief summary of the position and responsibilities.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.