Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement your pet’s health is our top priority and excellent service is our goal very seriously.
With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.
The CSR is the pivot around which the hospital operates and is responsible for :
- Customer service functions, including : greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (, heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times both inside and outside.
Applicant must have flexible schedule and be able to work evenings and weekends.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at
Customer Service And Sales Support Representative
We are seeking passionate individuals to join us in providing top-notch coverage and exceptional service. How about TODAY being the day, you take back your life and secure your future? Start a career in financial services, one of the most stable and lucrative industries in the world!. Your level of ...
Customer Services Representative
The Customer Service Representative (CSR) is responsible for providing vital service information to current and prospective clients by utilizing the call center system and customer comment / complaint database to log information and resolve customer questions and concerns. Creates a positive image o...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative - Residential Dining
Auxiliary and Business Services is part of the Finance and Business team and has a of being a progressive, creative, innovative, and caring organization that provides the highest quality services, leadership, and expertise valued by our customers, our staff, and the communities we serve. Deliver qua...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service And Sales Representative
AO is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients.This pivotal position relies on outstanding people skills and a deep commitment to upholding our mission: “to protect every child and serve all wor...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service And Sales Support Representative
We are seeking passionate individuals to join us in providing top-notch coverage and exceptional service. Are you willing to work your tail off for a full year and hustle for a couple more? ➡ Are you willing to invest in yourself and your business? ➡ Are you able to work hard even when...
Part Time - Transportation Customer Service Representative - A&BS
Customer Service Representatives to assist with all aspects of the parking operation on campus. Candidates do not need any experience, but we are looking for customer service and basic office skills. CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please to complete the....
Customer Service Representative, Commons Desk
Customer Service Representative (CSR). CSR performs customer service responsibilities for residential students, conference and camps participants, and visitors. CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please to complete the. Communicating policies and procedures ...