Assistant General Manager

Compensation Range :

$65,000.00 - $75,000.00

Plus Incentive Bonus based on Performance

Alamo Restaurant & Theater Managers assist the GM in running the day-to-day operations of our venues. They oversee all manner of operations including but not limited to teammate development, quality assurance, event execution, scheduling, ordering, inventory, facilities maintenance, production, and most importantly supporting the team’s & guest’s experience.

They are seasoned restaurant and theater managers with a deep passion for creating experiences and amazing environments in which their teams may thrive.

They work hard, play hard, and keep our Mission, Vision, and Core Values at the center of everything they do.

WHAT WE OFFER

• A fun workplace where you can be yourself and do awesome work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

OUR MISSION :

To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back

CORE ROLE RESPONSIBILITIES :

Grow Revenue + Control Costs

Within assigned area of responsibility (Bar, Guest Attendants, Concierge, Events, etc.), manages all COGs and maintains relationships with relevant vendors

Reports back to GM with success and opportunities in operations model to continuously improve

May assist in the execution of the monthly inventory process

Executes on action items derived and assigned from P&L and OER analysis by GM

Optimize the Guest Experience

Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines

Lead service from the floor, coordinating the front-of-house team and assisting as needed

Field patron complaints, taking action to transform unsatisfactory experiences into new opportunities for the team to impress

Monitor patron feedback for new ideas, inspiration, and opportunities

Ensure execution of operational and safety protocols

Uphold standards of facility and equipment within the venue

Lead Your Team

Develop a team to build a bench and execute L&D as a means of improving retention

Continuously identifies and develops the hourly key leaders in their venue

Track performance issues and conduct coaching conversations with team members

Celebrate successes with their team

QUALIFICATIONS :

Proven leadership and motivational skills along with displaying a professional appearance and being a positive role model.

Must hold self and others accountable to consistently maintain high performance and behavior standards

Ideally previous management experience in the Hospitality, Restaurant, and / or Entertainment industry in a similar role.

Basic computer knowledge (Microsoft Office and G-Suite) and office skills required

Strong communication skills; ability to write and verbally communicate in a clear and concise manner.

Effective and efficient problem-solving capabilities

Experience monitoring and maintaining positive guest relations

Comfortable with multi-tasking and adapting on the fly

PHYSICAL REQUIREMENTS :

Must be able to execute light lifting and transport items medium distances, up to 50 lbs

Must be able to stand in one place for extended periods

Able to walk up and down stairs many times over a course of hours

Positions oneself to duck out of view of the guests in the theaters

Operates POS entry using touch-screen devices.

Comfortable being in a kitchen environment, housed with equipment including an oven, stove, dishwasher, slicer, fryer, steamer, mixer, and chef’s knives.

Also, frequent exposure to heat, steam, fire, and noise.

OUR CORE VALUES : DO THE RIGHT THING

DO THE RIGHT THING

We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard.

We start from a place of kindness.

FOSTER COMMUNITY

We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow.

We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.

BOLDLY GO

Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory.

We learn from our mistakes and continuously improve.

GIVE A SH!T

We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates.

Our pursuit of excellence drives us to do our best.

Company : Alamo Drafthouse Cinema