Customer Service Representative - State Farm Agent Team Member

Terri Anderson-Berger - State Farm Agent
Novi, MI, US
Full-time

Job Description

Job Description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Salary plus commission / bonus
  • Paid time off (vacation and personal / sick days)

Requirements

  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to assess customer needs and conduct effective interviews
  • Property and Casualty license (must have currently)
  • Life and Health license (must have currently)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs.

State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

13 days ago
Related jobs
Promoted
Jared Chapman - State Farm Agent
Livonia, Michigan

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agen...

Isaac Saucedo - State Farm Agent
Ann Arbor, Michigan

At Isaac Saucedo - State Farm, we pride ourselves on maintaining a great office culture where teamwork and collaboration thrive. As an Agent Team Member, you will receive. Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to ...

Jared Chapman - State Farm Agent
Livonia, Michigan

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might ju...

Steve Karagatsoulis - State Farm Agent
Novi, Michigan

Steve Karagatsoulis State Farm Agency is. As our Insurnace Account Representative, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Develop leads, schedule appointments...

Joe Fagan - State Farm Agent
Waterford Township, Michigan

Joe Fagan - State Farm Agent an innovative and dynamic force in the insurance industry, is on the lookout for passionate and ambitious individuals to join our team as Office Representative - State Farm Agent Team Member. As a Office Representative - State Farm Agent Team Member, you will be part of ...

Lisa Beyer - State Farm Agent
Northville, Michigan

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. As an Agent Team Member, you will receive. Provide prompt, accurate, and friendly customer service. Develop leads, schedule appointments, identify customer need...

Promoted
Bold Business
Farmington Hills, Michigan
Remote

Competitive Pay - As a Customer Service Agent you'll: Manage a large amount of inbound/outbound calls in a professional manner; Identify people's needs, clarify information, research issues and provide solutions; Gather and recollect information from interested people; Record details of communicatio...

Promoted
NeoPollard Interactive
Northville, Michigan
Remote

Competitive Pay / Comprehensive Health, Vision, and Dental / 401k / PTO - As a Customer Service Rep you'll: Interact with customers to provide information and to process inquiries about accounts, products and services; Troubleshoot technical issues related to computer/tablet/cell phone applications ...

Promoted
Pool Scouts
Redford Charter Township, Michigan
Remote

Competitive pay - As a Customer Service Rep you'll: Respond to customer queries in a timely and accurate way, via phone, email or chat; Identify customer needs and help customers use specific features; Analyze and report product malfunctions; Update internal CRM with information about technical issu...

Promoted
Pentastar Aviation
Northville, Michigan

A Customer Service Representative has the responsibility to greet executive travelers and aircraft crew members with Ritz Carlton-like enthusiasm and to ensure an outstanding experience by providing customer service at the highest levels from Pentastar Aviation's Executive Facilities. Providing supe...