Food Runner

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

About Our Resort

Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality.

Job Overview

We are looking for a highly motivated, customer-focused Room Service Runner to join our team. Room Service is responsible for taking guests' orders over the phone and delivering food & beverage to guest rooms.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you. This is a tremendous opportunity for a driven person to grow and learn at a world-class property.

Responsibilities

• Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
• Has a thorough knowledge of the room layout and the property in general. Is knowledgeable about the hotel and its amenities.
• Collects orders from the kitchen, ensuring they have been prepared correctly; and promptly and efficiently deliver to the guest's room.
• Will submit signed checks and reconciling daily sales
• Assists with the collection of Room Service trays and other food and beverage items from the guest rooms.
• Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guests dining experience.
• Consistently delivers courteous, professional service.
• Maintains high standards of cleanliness (personal appearance, equipment, and facility) always.

Qualifications

Compensation

The compensation for this position is $16.50 / Hr. - $16.50 / Hr. based on qualifications and experience.

Pyramid Global Hospitality is an equal opportunity employer and welcomes applications from diverse candidates.

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