Charter Sales / Operations Manager

Job Title : Charter Sales / Operations Manager

Location : Nevada

Start Date : ASAP

Job Purpose :

TARCG has an exciting new opportunity for a Charter Sales / Operations Manager to work with our aviation client based in Nevada.

Our client is the largest, most successful, and fastest-growing private jet charter and aircraft management company in Nevada, who provide world-class service to their clients, partners and employees.

The successful candidate will balance the dynamics of managing the revenue engine and a complex flight operation simultaneously.

They will also be driven, energetic, competitive and be able to adapt quickly in a fast-paced and extremely detail-focused environment.

Responsibilities :

• Recruit, select, onboard, and train new sales and operations personnel
• Mentor, support, discipline, and terminate personnel as warranted
• Work according to company culture and values, adhering to and enforcing all company policies, processes, and procedures
• Collaborate with senior management on policy or procedure updates and revisions as warranted
• Monitor competition, economic indicators, and industry trends
• Analyze sales data and develop plans to address performance gaps
• Collaborate with marketing and the executive term to develop lead generation plans
• Work with senior management to set revenue and sales goals
• Maintain a deep understanding of customer needs and monitor their preferences
• Continually update and maintain an accurate customer preference database
• Maintain string relationships with the existing customer base
• Engage and motivate the sales team to increase performance
• Ensure the sales and ops teams work as a positive unit and share their best practices
• Resolve escalated customer issues and customer complaints regarding sales and service
• Provide expertise when adjusting providing and discounting rates
• Provide advanced negotiation expertise
• Ensure compliance with all Federal Aviation Regulations and Company approved manuals
• Have a thorough knowledge of Air Traffic Control, Weather, NOTAMS, flight planning
• Have a thorough understanding of aircraft performance and direct operating costs
• Have a thorough understanding of worldwide flight planning
• Ensure efficient aircraft and crew utilization to achieve the highest profit margin on each flight
• Manage all functions of the Flight Operations team
• Demonstrate leadership that embodies the spirit of team work between all departments and management
• Professionally represent our client at all times

Skills & Requirements :

• Bachelor’s degree or equivalent aviation experience required
• Must have at least 5 years in a management role at Part 135 or Part 121 carrier
• Part 121 Dispatch License strongly preferred
• Must be self-motivated, ethical, resourceful, and results-driven
• Most posses excellent interpersonal and organizational skills
• Must possess excellent negotiation and strong decision-making abilities
• Ability to handle and maintain the confidentiality of sensitive information
• Ability to motivate teams and lead through influence
• Strong leadership and coaching skills
• Ability to translate strategies into operational and tactical goals and track performance
• Excellent time management skills
• Intermediate knowledge of Microsoft / Apple Office programs
• Must be able to pass TSA / DHS background check

If you meet the above requirements and would like to be considered for this role, please send your updated resume to Ross Maclean-Bryant at ross@tarcg.com

TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services.

TARCG is The Aviation Recruitment & Consulting Group.