Associate Store Manager - Lexington Ave..
Job Status : Full-Time
Warby Parker is searching for an Associate Store Leader to help drive our retail operations & provide top-notch customer service.
At other brands, you might see similar roles called Associate Store Manager.) We rely on our talented Associate Store Leaders to use their exceptional leadership skills & business savvy to support their team's performance & drive the store's success.
In this position, you'll work closely with the Store Leader to build a team of service-minded Managers, Opticians, & Advisors, all while executing processes & procedures that ensure a consistently wonderful Warby Parker experience.
Sound like your cup of tea (or coffee, or yerba mate)? Read on!
What youll do
- Embody & communicate Warby Parkers values & brand philosophy to customers & teammates alike
- Support the Store Leader in efficiently running your location's operations within our ever-growing Retail landscape
- Manage scheduling, time-off, & payroll for all Advisors
- Act as the in-store troubleshooting expert for our point-of-sale system
- Oversee inventory management & processes
- Coach our Systems & Operations team members through skills development & process trainings
- Conduct team members' biannual performance reviews with the Store Leader & Sales Manager
- Implement initial & ongoing learning & development programs for the store team
- Provide the absolute best service to each & every customer
- Continually offer direct feedback & support to your teammates on the sales floor
- Create an inclusive workplace culture by treating all teammates & customers with respect
Who you are
- Backed by 2+ years in a management role at a customer-focused, operationally excellent retailer
- Confident leading a team, selling, overseeing operations, & driving financial performance
- An entrepreneurial spirit who expects the unexpected & takes calculated risks to deliver results
- Successful holding others (and yourself!) accountable & establishing trust among direct reports
- Exceptionally organized & proactive
- A collaborative team player with strong interpersonal & communication skills
- An out-of-the-box thinker & resourceful problem-solver when faced with challenges
- Able to create & share a compelling vision that inspires & motivates your team
- Unflappable & positive, reflecting Warby Parker's core values in your behavior & attitude
- A top performer in previous roles
- Not on the Office of Inspector Generals List of Excluded Individuals / Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees :
- Health, vision, & dental insurance
- Life & AD&D Insurance
- Paid time off
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Leave
- Optical Education Reimbursement
- Snack Pantry
- And more (just ask!)
Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications, & location, among others.
This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package.
Details & eligibility will be discussed during the application process.
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