Personal Lines Insurance Account Manager

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.

We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.

Job Summary :

Our Personal Lines Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding service.

The ideal candidate will have a proven background in insurance, excellent communication skills, and a passion for delivering results.

Responsibilities :

Perform daily service on assigned task by Producers and / or Account Executives with the agency’s written procedures including, but not limited to :

Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence.

Respond to client inquiries, incoming mail, and company request needs on a timely basis.

Insurance marketing and sales.

Collect renewal data on assigned accounts.

Claims support.

Review new / renewal policies and endorsements to insure items were received as ordered.

Maintain accuracy of client data in agency management system

Document all activities in agency management system

Understand and utilize upload, download and interface technology.

Assist other agency departments in securing and / or providing information necessary to issue appropriate polices in their department for which we have a mutual client.

Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management.

Keep current with industry trends including participation in educational seminars and classes for improvement of insurance / sales skills and license compliance.

Maintain knowledge of current underwriting requirements of contracted insurance carriers

Maintain knowledge of policy provisions and any changes in these provisions

Complete other functions and assignments as assigned including back-up duties.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements :

Strong organizational skills- ability to discern priority and initiative.

Computer skills, specifically Microsoft Word, Outlook and Excel

Excellent verbal and written communication skills as well as strong interpersonal skills

Mathematical Skills : Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages.

Reasoning Skills : Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form.

Education / Experience :

High School diploma required, Associate Degree or higher preferred.

Active Property & Casualty License.

CPCU or special training course completion a plus.

Benefits & Perks :

Competitive Compensation

Industry Leading Healthcare

Savings and Investments

Charitable Giving Programs

Offering hybrid work option

Opportunities for Growth

Parental Leave

Generous time away

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