Benefits :
- Bonus based on performance
- Company parties
- Flexible schedule
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION :
As Office Manager with Brown Insurance and Financial Services Inc., you equip our agency to continually achieve its goals.
You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences.
By working alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need.
Brown Insurance and Financial Services Inc. is eager to bring aboard your collaborative presence.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing.
- Continuously manage the shared folder of the office and send emails to the needed team member or customer.
- First to answer the phones when it rings.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
- You will also be acting as the assistant to Tanner, the agency owner. This may vary the tasks you do throughout a week.
But we will make sure you are prepared and able to complete those tasks. Training will be given as needed.
QUALIFICATIONS :
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
- Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
- Experience in managing customer service preferred
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
BENEFITS :
- Paid time off (holidays and personal / sick days)
- Salary plus commission / bonus
- Growth potential / opportunities for advancement within my agency
Flexible work from home options available.
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