SOC Analyst I

VirtualVocations
Huntington Beach, California, United States
Full-time
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A company is looking for a SOC Analyst I.Key Responsibilities : Proficient in activation, provisioning, and repair of all services, working closely with field TechniciansProvision, activate, and troubleshoot various services such as Hosted Voice, PRIs, and MDUsAdhere to established KPIs and meet goals consistentlyQualifications : High School Diploma or equivalent required, college degree preferred1-3 years' experience in a SOC / NOC Broadband environmentUnderstanding of CLEC / ILEC provisioning and repair processes for Broadband equipmentKnowledge of various switches and systems such as 5ESS, Broadworks, and AdtranExperience with CHR, Zhone, Ribbon, C20, RDS Farm, Ciena, Meraki, and Calix

13 days ago
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