Job Description
Job Description
PASSPORT BAR & GRILL / / Store 5300
Baltimore / Washington International
Thurgood Marshall Airport
Concourse E, Space E-1
Baltimore, MD 21240
Role Purpose
Mixes and serves alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company’s alcoholic beverage policies;
merchandises drinks; and is attentive to Guests, making them feel welcome, at all times.
Key Responsibilities and Accountabilities
- ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Maintains a warm, welcoming, Corner Bar atmosphere
- Properly and promptly prepare, garnish, and serve drinks to Guests
- Provides a personal touch to repeat guests such as learning names and favorite drinks
- Coordinate food orders from Guests seated in the bar area with the kitchen
- Learn the menu and make recommendations when appropriate
- Upsells Guests on food or drink items where appropriate
- Keeps a clean, organized bar area
- Accurately rings up all orders in the POS system
- Following all relevant brand standards for service
Qualification Requirements
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate P.O.S. system , make change correctly and make credit card transactions
- Must be able to calmly respond to angry Guests and notify a Manager
- Must be able to pass bar validation
- Must be able to respond clearly to Guests’ requests
- Must be able to hear well amongst loud background noise
- Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs
- Must be able to pass the 10 year federal background check (TSA)
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