Assistant Director People Services
Overview :
The Assistant People Services Director for the Town and Country Resort supports the People Services Director in overseeing the PS functions, ensuring compliance with regulations, and fostering a positive work environment.
This role involves talent acquisition, employee relations, training and development, and performance management. Salary range $90,000-$100,000.
Responsibilities : Employee Relations :
Employee Relations :
Foster a positive and inclusive workplace culture.
Address employee concerns and grievances in a timely and professional manner.
Mediate conflicts and provide support to resolve workplace issues.
Training and Development :
Assist in designing and implementing training programs for employee development.
Coordinate and facilitate training sessions on various topics, including compliance, customer service, and leadership.
Monitor and evaluate the effectiveness of training programs.
Performance Management :
Support the performance appraisal process, ensuring timely and constructive feedback.
Assist in developing performance improvement plans for under-performing employees.
Help create and implement strategies for employee engagement and motivation.
Compliance and Policy Management :
Ensure compliance with local, state, and federal employment laws and regulations.
Assist in developing and updating HR policies and procedures.
Conduct regular audits to ensure adherence to company policies and legal requirements.
Compensation and Benefits :
Support the administration of employee compensation and benefits programs.
Assist in conducting salary surveys and benchmarking to ensure competitive compensation packages.
Address employee inquiries regarding benefits and compensation.
HR Metrics and Reporting :
Maintain accurate and up-to-date employee records.
Generate HR reports and analytics to support decision-making.
Assist in tracking key HR metrics, such as turnover rates and employee satisfaction.
Qualifications :
Bachelor's degree in Human Resources, Business Administration, or equivalent work experience.
At least 3-5 years of experience in HR, preferably in the hospitality industry.
Strong knowledge of HR practices, employment laws, and regulations.
Excellent interpersonal and communication skills.
Proven ability to handle confidential information with discretion.
Strong organizational and multitasking abilities.
Proficiency in HRIS (UKG preferred) and other HR software.
Certification in HR (e.g., SHRM-CP, PHR) is a plus.
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