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Facilities & Workplace Experience Specialist
Facilities & Workplace Experience SpecialistFarm Credit Bank Texas • USA, Texas, Austin
Facilities & Workplace Experience Specialist

Facilities & Workplace Experience Specialist

Farm Credit Bank Texas • USA, Texas, Austin
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Who we are :

Farm Credit Bank of Texas is a $40.9 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active in the nation's capital markets.

While you may not be familiar with our name, Farm Credit Bank of Texas plays a critical role in supporting the businesses that make it possible for America to maintain access to an affordable and safe food supply, an industry which is one of the most innovative and evolving of our time. And while you help us deliver on our mission, we deliver on our commitment to you as a valued employee by providing competitive compensation, generous health and wellness benefits packages and an attractive workplace located along the bluffs of the Colorado River just minutes west of downtown Austin.

We seek out top talent in their fields, whether it be technology, finance, accounting, credit, human resources, or other administrative functions, and welcome you to join us in our mission to feed the world.

Position Description :

The Facilities & Workplace Experience Specialist ensures an operationally excellent, safe, clean, and welcoming workplace while enhancing the overall employee experience. As the first point of facilities contact for employees and vendors, this role blends hands-on facilities oversight with strong customer service and a people-first mindset. The Specialist maintains a professional environment aligned with organizational standards while continuously looking for opportunities to improve how employees engage with their workplace.

Key Responsibilities :

Facilities Operations

  • Serve as the primary contact for facility-related requests and inquiries, ensuring timely and positive resolution.
  • Conduct regular walkthroughs to monitor cleanliness, safety, and overall presentation.
  • Coordinate maintenance, repairs, and service requests with internal teams and vendors.
  • Monitor office equipment, shared spaces, and supply inventory.
  • Maintain records of service requests, vendor contracts, and compliance documentation.
  • Ensure adherence to health and building regulations.
  • Support office space planning, moves, and workstation setup.
  • Assist with workplace safety, security, and emergency procedures.
  • Manage breakroom supplies, snack inventory, coffee machine maintenance, and daily presentation.
  • Coordinate with vendors for deliveries and janitorial staff to ensure cleanliness and restocking.
  • Review calendars, reserve rooms, and coordinate setup, refreshments, and decorations for scheduled events.
  • Collaborate with the Event Coordinator and / or Property Management on landscaping, maintenance, cleaning, logistics, waivers, COIs, and AV needs.

Preferred Qualifications :

  • Completion of a college degree program.
  • Self-starter with a bias toward action, strong follow-through, and ownership mentality.
  • Dependable, consistent, and accountable; someone who reliably delivers on commitments.
  • Solid common-sense judgment and ability to evaluate trade-offs pragmatically.
  • Comfortable operating in ambiguity and adjusting strategies as priorities shift.
  • Experience with space planning, office moves, workstation setup, and workplace layout.
  • Understanding of building systems, health & safety regulations, fire / life safety codes, emergency procedures, or compliance frameworks.
  • Experience coordinating events, meeting setups, new hire workspace onboarding, and other employee touchpoint services.
  • Strong interpersonal skills, stakeholder management, and ability to influence across functions (HR, IT, leadership).
  • Aptitude for continuous improvement, process optimization, and soliciting feedback to enhance employee experience.
  • What You Bring to the Team :

    Our ideal candidate lives within a commutable distance from our office.

    It's an important role that covers many skills. This position requires :

  • High school diploma or equivalent.
  • Three (3) to five (5) years of experience in facilities, workplace services, office administration, or a related role (or equivalent combination of experience / education).
  • Proven experience managing vendor relationships, contractor coordination, and service contracts.
  • Strong organizational, communication, and multitasking skills, with the ability to manage competing priorities.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and aptitude to learn workplace / facilities management tools (ticketing systems, space reservation platforms, AV systems).
  • Ability to work independently, make sound judgments, and take initiative in ambiguous or evolving environments.
  • Commitment to workplace excellence and a service-oriented mindset.
  • Why Farm Credit Bank of Texas :

    In addition to a competitive salary, we offer comprehensive, affordable, and competitive benefit options that are focused on health and wellness, financial security, and achieving a work-life balance :

  • Flexible health-and-wellness benefits, including medical insurance, prescription drug coverage, dental insurance, vision care, flexible spending accounts, and more.
  • 401(k) plan that includes immediate vesting of a generous employer match and additional employer contribution
  • Long-term disability and life insurance
  • Vacation leave, sick leave, and paid holidays
  • Fertility benefit and parental leave plan
  • Up to two days per year to volunteer in local community organizations, services, or events
  • Ongoing professional-development opportunities
  • Generous tuition-reimbursement program
  • Physical fitness incentive plan
  • Employer matching gifts program
  • Important note : We care about your hiring process and take it seriously. A real person will review your applications, meaning response timelines may vary. The interviewing process at Farm Credit Bank of Texas may include phone calls and emails, on-site interviews, and requests for portfolios or demonstrations of work. We can't personally follow-up with each applicant, and we will do our best to create a professional, respectful, and thorough process for candidates with whom we identify as a potential fit.

    A / EOE / M / F / D / V

    #LI-onsite #LI-Hybrid

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    Workplace Specialist • USA, Texas, Austin

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