This role requires bilingual Spanish*
ROLE DESCRIPTION :
As a Customer Service Manager with Manuel Torres , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Bilingual Spanish
BENEFITS :
- Hourly pay plus commission / bonus
- Growth potential / Opportunity for advancement within my office
- Paid time off (vacation and personal / sick days)
- Health benefits
- Valuable career-building experience
HOURS
Mon,Fri 9 : 00am to 5 pm
Tues-Thurs 9 : 00am to 5 pm
Saturday 9 : 00am to 1 : 00pm
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...
Financial Services Representative – State Farm Agent Team Member
Join the Alex Pizarro State Farm Team as a Bilingual Sales Rep! 🌟. Drive sales by presenting and explaining State Farm’s range of insurance products and services. Continuously expand your knowledge of State Farm products and services while developing your sales skills. Ready to take your career to t...
USA-Customer Service Representative Team Lead
Assist the Customer Service Supervisory and Management team in the following capacities: Contributes to the success of the call center by assisting in maintaining analytical reports to manage performance; provide process improvement; and establish and maintain strong working relationships of support...
Account Manager - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...
Customer Service Representative
The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. The Auto Club...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. Interpersonal and customer service skills. Clean workspace, this is the first point of contact our customers have with our facility. Provide clerical and administrative support to the Ge...
Customer Service Representative - WFH
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative, PT 3rd Shift
We want you to join our team as a Customer Service Representative. Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Member Services Agent - Illinois
A competitive base salary plus attractive bonus-earning potential – Member Service agents' average annual income is between $50,000 and $60,000. You will handle calls from existing customers to provide enrollment support, benefit solutions and added services for Medicare. Excellent communication and...