Talent.com
Tier 2 Support Specialist

Tier 2 Support Specialist

Job DetailsReston, VA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Tier 2 Support Specialist

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Support Specialist candidate .  This is a full-time onsite position based in the Reston, VA area.

Roles and Responsibilities

  • Provide hardware and software support for Windows desktops and laptops
  • Configure, test and install printers, scanners, network copier / printers
  • Use computer images to install and configure laptops and PCs
  • Ensure latest approved BIOS and patches are applied to PCs and laptops
  • Support users with file shares and permissions issues
  • Track, log and report each service request
  • Additional duties as assigned

Requirements

Skills & Experience

  • 2+ years related experience
  • 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
  • Excellent problem-solving skills
  • Strong knowledge of Windows operating systems
  • Working knowledge of Microsoft Office Suite
  • Excellent documentation, collaborative and communication skills, both written and verbal

    • Benefits

    Astor & Sanders Corporation ( www.astor-sanders.com ) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.

    Some of our competitive benefits include

  • Generous Paid Time Off (PTO) and all Federal Holidays off
  • Comprehensive Health Coverage
  • Retirement Savings Plan
  • Pre-Tax Benefit Programs
  • Wellness and Work-Life Support
  • Professional Development
  • Performance and Referral Bonuses
  • Life and Disability Insurance
    • serp_jobs.job_alerts.create_a_job

    Support Specialist • Reston, VA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Field Technical Support Specialist

    Field Technical Support Specialist

    VirtualVocationsRockville, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for a Field Technical Support Associate responsible for leading technical support for end users and service providers. Key Responsibilities Maintain high customer satisfaction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocationsWashington, District of Columbia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Specialist to deliver maintenance and support services to customers using ServiceMax products. Key Responsibilities Log, replicate, troubleshoot, and r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.new
    Tier 2 Help Desk Specialist

    Tier 2 Help Desk Specialist

    Systems Engineering Solutions CorporationAlexandria, VA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Bachelor’s degree in IT, Computer Science, or related discipline.The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Support Specialist

    Support Specialist

    VirtualVocationsRockville, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for a Verification Development Representative.Key Responsibilities Monitor and manage the company's support inbox and related ticketing systems Triage incoming requests, esc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Procurement Support Specialist II

    Procurement Support Specialist II

    Clearance JobsBethesda, MD, US
    serp_jobs.job_card.full_time
    The Procurement Specialist shall assist with the complete process of execution of logistics requirements.These requirements include processing tuition and other procurement requests for educational...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Contract Support Specialist, DHS CBP

    Contract Support Specialist, DHS CBP

    LMI Consulting, LLCWashington, DC, United States
    serp_jobs.job_card.full_time
    Contract Support Specialist, DHS CBP.Salaried High Fringe / Full-Time.LMI seeks Contract Support Specialist to support U. Customs and Border Protection (CBP) programs in the National Capital Region.Jo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support Specialist II

    Technical Support Specialist II

    VirtualVocationsRockville, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Specialist 2 to provide expert technical solutions and support for clinical chemistry testing platforms. Key Responsibilities Provide direct support to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Perioperative Support Specialist 1

    Perioperative Support Specialist 1

    Inova Health SystemFalls Church, VA, United States
    serp_jobs.job_card.full_time
    Inova Fairfax is looking for a dedicated Perioperative Support Specialist 1 to join the team.This role will be Full-time NIGHT shift Monday through Friday and every other Weekend.Inova is consisten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Helpdesk Specialist (Tier 1)

    Helpdesk Specialist (Tier 1)

    JCS Solutions LLCFort Belvoir, VA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Grow, innovate, and generate progress : .Harness your expertise to solve challenges and celebrate success! Job Summary : JCS Solutions has a need for a Senior Tier 1 Helpdesk Specialist to suppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    IT Support Tier 1 Analyst

    IT Support Tier 1 Analyst

    VirtualVocationsAlexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Tech Support - Tier 1 Analyst.Key Responsibilities Provide prompt technical support to clients via phone, email, or ticketing system Troubleshoot and resolve commo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Tier II Advanced Support Agent

    Tier II Advanced Support Agent

    Agil3 Technology Solutions (A3T)•Ashburn, VA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Tier II Advanced Support Agents provide second-level technical support for the contract environment.They handle escalated incidents and requests that cannot be resolved at Tier I, offering advanced...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Support Specialist - MerusCaseUnited States

    Customer Support Specialist - MerusCaseUnited States

    ParadigmWashington, DC, US
    serp_jobs.job_card.full_time
    We have a reputation for excellent customer service.As a MerusCase Customer Support Specialist, you will act as a client advocate to ensure that our customers are able to achieve positive business ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Specialist 2

    Customer Support Specialist 2

    Clearance JobsColumbia, MD, US
    serp_jobs.job_card.full_time
    RealmOne was built on the principle that people matter first and foremost.We believe in providing a strong work / life balance by investing in our employees and encouraging professional and personal ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Healthcare Customer Support Specialist

    Healthcare Customer Support Specialist

    ALTA IT ServicesWashington, DC, US
    serp_jobs.job_card.temporary
    Job Title : Healthcare Customer Support Specialist Type : 3 month- Contract Compensation : $25 / HR Contractor Work Model : Remote ALTA IT Services is staffing a Healthcare Customer Support Specialist to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Security Support Specialist - TS / SCI w / Poly

    Security Support Specialist - TS / SCI w / Poly

    General Dynamics Information TechnologyFalls Church, VA, US
    serp_jobs.job_card.full_time
    Own your opportunity to serve as a critical component of our nation's safety and security.Make an impact by using your expertise to protect our country from threats. How a Security Support Specialis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Deal Support Specialist

    Deal Support Specialist

    PalantirWashington, DC, US
    serp_jobs.job_card.full_time
    Palantir builds the world's leading software for data-driven decisions and operations.By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Technical Support and Compliance Specialist (Tier II)- Alexandria, VA

    Technical Support and Compliance Specialist (Tier II)- Alexandria, VA

    DirectViz Solutions, LLCAlexandria, VA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Security Support Specialist - TS / SCI w / Poly

    Security Support Specialist - TS / SCI w / Poly

    Clearance JobsBethesda, MD, US
    serp_jobs.job_card.full_time
    Own your opportunity to serve as a critical component of our nation's safety and security.Make an impact by using your expertise to protect our country from threats. How A Security Support Specialis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days