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AI Customer Success Manager

VirtualVocations
New York, New York, United States
Full-time

A company is looking for an AI-First L2 Customer Success Manager to enhance customer experiences through AI-driven solutions.

Key ResponsibilitiesLeverage AI for efficient issue resolution and personalized customer interactionsEnhance product engagement through AI-driven recommendations and user experience personalizationIncrease customer retention and drive growth by optimizing success strategies and upselling opportunitiesRequired QualificationsAt least 2 years of customer success experience in the B2B software industryPrevious experience working with GenAI tools (e.g., ChatGPT, Claude, Bard)

11 hours ago
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