Field Service Technician

Job Description

Job Description

MOVING YOUR WORLD by focusing on your success :

FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow. We stand behind our core values : trust, creating value, respect, reliability, and integrity.

Ours is a culture that fosters creativity and empowerment, values work / life balance, and gives you the freedom to excel.

At FUCHS we aim to nurture your capabilities, ideas and career.

Salary :

FUCHS offers a competitive salary commensurate with experience in a similar position. The salary range for this position is $55,000 to $65,000 per year, but actual salary will vary depending upon a new hire’s experience and qualifications as well as internal equity.

Your areas of responsibility :

The Field Service Technician will report to the Sales Manager and will assist sales in the routine maintenance of existing customers, the trouble shooting of problems at existing customers, and the execution of field trials at new or existing customers.

Specific responsibilities will include :

• Routine maintenance at existing customers.
• Pulling samples from existing systems.
• Completion of technical service requests and log sheets.
• Submission of samples to the laboratory.
• Completion of service reports.
• Trouble shooting of problems at existing customers.
• Evaluating the conditions of products in the system.
• Investigating the customer's equipment as it relates to product performance.
• Execution of field trials at new or existing customers.
• Trial preparation to include cleaning of systems, insuring proper supplies are preordered and available, etc.
• Ensuring trial parameters are controlled and documented.
• Collection of pertinent data during the trial and writing trial reports.

Travel :

Travel throughout the Michigan territory. (Approx. one to two overnights per week.)

Qualifications we are looking for :

• The ideal candidate will possess a Bachelor s degree in sciences or similiar discipline is required.
• Strong verbal and written communication with a high degree of problem-solving skills.
• Detail oriented with the ability to manage multiple priorities.
• Flexibility to travel on short notice and handle unanticipated situations.
• Teamwork, collaboration, and self-motivation are essential.
• Strong customer service skills.

These are your benefits :

FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow as pro-fessionals.

In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace.

The position also offers an excellent compensation package and a comprehensive suite of benefits. Detailed benefit information can be found at this link : https : / / fuchs.

com / us / en / benefits.

FUCHS Lubricants Co. is an equal employment opportunity (EEO) / AA employer and strongly supports diversity in the workplace (m / f / d / v).

Do you have any questions? Michele Schaaf ([email protected]) will be more than happy to answer them!