Legal Call Center Agent

Job Description

Job Description

Legal Sales Agent (inbound calls) - Evening & Weekend shifts

We are Hiring! If you are looking for professional and personal growth in the Legal Industry. You have found the right place!!

We are seeking a positive, personable customer service-oriented, goal-oriented, sales representative for a rewarding career opportunity!

You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can’t wait to get started!

Guaranteed $19 / hour + Depending on Experience plus a competitive rewarding bonus structure!

Benefits :

• Health, Dental, and Vision Insurance
• 401k
• Paid time off

No Recruiter Contact please"

Compensation :

$19 - $21 hourly + Bonus

Responsibilities :

• You will be responsible for qualifying clients for representation in Personal Injury cases!
• All leads are inbound calls!
• Communicating with Intake Manager and legal support team members about facts on each potential case
• Sending and receiving Intake documents

Qualifications :

• Excellent active listening, interpersonal, and communication skills
• Strong knowledge of customer interface and interaction
• Must have graduated high school, received a G.E.D. or equivalent
• Must have a flexible schedule
• Evenings and Weekend Shifts
• Strong sales knowledge, and signing on new clients
• Bilingual
• Spanish & English (Must be fluent)
• 3-5 years of experience in similar legal intake roles / sales / call center space
• CRM / CMS experience

About Company

We are a personal injury firm in the Atlanta Metro that is committed to helping people and their families navigate the insurance process after they have been seriously injured.

Our Firm's Guiding Principles :

• Be Accountable
• Be Proactive
• Be Efficient
• Be Compassionate
• Be Optimistic
• Be Customer Service-Oriented
• Be Detail-Oriented

We believe that life is not what happens to you, but what you do about it. We believe you should always make informed decisions with your eyes wide open.

We believe in always moving forward and creating momentum. We believe in being as efficient as possible. We believe doing the right thing for clients is always the answer.

We believe helping someone in a time of crisis requires compassion. We believe planning and preparation is the key to success.

We believe personal injury law is the best area of law!