Business Analyst

job summary : First Position :

First Position :

• Design, develop, and implement ServiceNow GRC modules in alignment with solution requirements.
• Configure solution UI, including Forms, Fields, Lists, Views, Workspaces, UI Policies, Client Scripts, UI Actions, Dashboards, Reports, Service Catalog, and Portals.
• Configure solution workflows, including Business Rules, Scheduled Jobs, Script Includes, Flows, Workflows, Notifications, Mail Scripts, and Events.
• Configure Users, Roles, Groups, and ACLs.
• Create, manage, and deploy Update Sets.
• Import data into GRC application tables.
• Build system integrations using Integration Hub and REST API.
• Create User Acceptance Testing (UAT) test cases and instructions.
• Execute functional component testing on GRC workflows.
• Create technical solution documentation

Required Qualifications

• B.S. in Computer Science, Software Engineering, or other IT-related discipline.
• 2+ years experience with ServiceNow configuration.
• Eligible to get public trust clearance.
• ServiceNow Certified System Administrator (CSA).
• Detail oriented, motivated, analytical, disciplined.
• Proficient with Glide Record queries and scripting.
• Proficient with JavaScript, Ajax, XML, JSON, HTML, CSS.

Preferred Qualifications

• Certified Implementation Specialist - Risk and Compliance (GRC).
• Certified Implementation Specialist - Vendor Risk Management (VRM)
• Experience building integrations with ServiceNow Integration Hub
• Experience building integrations using REST API.

Second Position :

Preferred Fields of Study :

Accounting, Finance, Management Information Systems, Management Information Systems & Accounting, Computer and Information Science, Computer and Information Science & Accounting, Mathematical Statistics, Statistics, Mathematics, Economics, Economics and Finance, Economics and Finance & Technology, Business Administration / Management, Engineering

Minimum Years of Experience :

5 year(s)

Preferred Qualifications :

Preferred Knowledge / Skills :

• Demonstrates hands on architectural and configuration experience with a proven record of success managing GRC and IRM programs, solution design and configuration projects for one or more GRC / IRM Technology platforms.
• These projects should be targeted to enable multiple business processes and / or source data systems to drive efficiencies and reduce redundancies supporting one or more of the following functions;

internal audit, compliance, enterprise risk management, operational risk management, technology risk management, third party risk management, cyber security, business resiliency, incident management, SOX (and / or other compliance frameworks), or other business programs / initiatives.

In specific, the following skills are aligned with this position :

• Risk management, compliance management, and / or enterprise governance as it relates to how technologies can be and are leveraged throughout organizations' internal audit, risk and compliance functions and processes, as well as the associated benefits that can be realized;
• Integrated risk management (IRM) frameworks, especially as it relates to building a program or capabilities across an enterprise;
• Experience in designing, reengineering, optimizing, and documenting financial, operational, technology, and business requirements, processes and workflow related to any of the listed GRC functions above through stakeholder interviews, facilitated workshops, and analysis of client process documentation;
• Experience in creating, drafting, and refining core business foundational elements such as process, risk, and control frameworks related to any / all of the listed GRC functions above through stakeholder interviews, knowledge of industry leading practices and frameworks, facilitated workshops, and analysis of client process documentation;
• Deep understanding of access control, specifically role based access and inheritance of role and record based permissions :
• Experience identifying sources of data outside of GRC solutions, and designing integration approaches to share data between client and third party systems
• Knowledge of on premise and cloud based application architecture, the differences between them, advantages for each, disadvantages for each, and how each one impacts sustainability, performance, and capacity for the GRC solutions;
• Experience with implementing GRC technology such as (but not limited to) RSA Archer, MetricStream, or ServiceNow; and,
• Knowledge of proper technical documentation techniques to capture GRC solution design and configuration to meet client SDLC requirements and satisfy client requirements.

Demonstrates extensive abilities and / or a proven record of success managing client projects / engagements including the following areas :

• Defining resource requirements, project workflow, budgets, billing and collection;
• Creating a positive work environment, monitoring workloads of team members while meeting client expectations and respecting the work-life quality of team members, leveraging diverse views and encouraging improvement and innovation, providing candid and meaningful feedback in a timely manner and keeping leadership informed of progress; and,
• Developing and sustaining meaningful client relationships, understanding a client's business and technology in order to identify, pursue, and ultimately obtain additional consulting opportunities.

responsibilities : N / A

N / A

qualifications :

• Experience level : Experienced
• Education : Bachelors

skills :

• Business Analysis
30+ days ago